Account Manager, Presenter Services
Exciting opportunity for an experienced Account Manager to join the Presenter Services Team at Arts Centre Melbourne.
Summary about this job
Government - State
Company: Arts Centre Melbourne
Location: Melbourne
Work type: Full Time
Salary: $75,481 plus super
Phone: +61-3-1575-9875
Fax: +61-2-5651-1791
E-mail: n\a
Site: n\a
Detail information about job Account Manager, Presenter Services. Terms and conditions vacancy
- Full Time Role
- Band 3.3.23 - $75,481 plus super
- Melbourne CBD location
About Arts Centre Melbourne
Situated in the heart of Melbourne’s cultural precinct, Arts Centre Melbourne presents world-class performing arts in a year round exciting program. Experience Australia’s best performing arts companies and exceptional international productions, alongside celebrations of comedy, cabaret and popular music.
The Business Unit
Presenter Services sits within the Performing Arts pillar is responsible for the planning, sales and event management of activities by all hirers of Arts Centre Melbourne performance venues and public site.
The business unit is comprised of venue sales and business development and account management to ensure a central touch point for all clients across all areas of the business.
Key outcomes are venue utilisation, planning, ACM invested project support and event delivery to ensure venue activity meets relevant organisation targets and support for event delivery is of high standard and attracts repeat business.
About the Position
As the Account Manager, Presenter Services you will be responsible for overseeing every aspect of an event including contract execution, budget estimates, services, information, assessments and other resources to achieve the agreed objectives on time and within budget. The role advocates on behalf of the customer while reconciling the needs of the various stakeholders and brokering the interface with the Arts Centre Melbourne departments.
To be successful you will require:
- Relevant professional or tertiary qualification in arts or general management, or equivalent professional experience in the entertainment industry, ticketing services, event or venue management.
- Ability to deliver a high level of customer service with a pro-active approach to problem-solving.
- Excellent communication and negotiation skills.
- Excellent attention to detail and time management skills, including planning and prioritisation;
- Demonstrated capacity and initiative in the planning and facilitation of events with an ability to manage multiple events simultaneously.
- Experience in building strong relationships and partnerships with internal and external stakeholders.
- Demonstrates initiative and ability to work both autonomously and as part of a small team
Arts Centre Melbourne employees enjoy a range of benefits including:
- Opportunity to receive free house seats and complimentary tickets to our shows
- Organisational-wide learning and development and wellbeing programs
- Discounted commuter benefits and onsite car-parking
- Access to health care insurance at competitive rates
- Food and beverage discounts at our staff café and surrounding restaurants.
Applications
Interested applicants must address the key criteria in their cover letter and submit together with a current resume as one combined document. Please refer to the position description below for further information, including the key criteria.
To submit your application, click on the Apply button below by 25 July 2018
Applications are open to those with full-working rights in Australia
Arts Centre Melbourne is an Equal Employment Opportunity Employer
Position Description - Account Manager Presenter Services.pdf