Senior Relationship and Engagement Manager

All vacancies of AustraliaGovernment & DefenceSenior Relationship and Engagement Manager

The Shared Service Provider (DTF) is seeking an enthusiastic and high performing candidate to fill an ongoing senior VPS role.

Summary about this job

Government - State

Company: Department of Treasury & Finance

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-8-8676-7917

Fax: +61-3-5688-2709

E-mail: n\a

Site:

Detail information about job Senior Relationship and Engagement Manager. Terms and conditions vacancy

The Shared Service Provider (SSP) is seeking an enthusiastic and high performing candidate to fill an ongoing senior VPS role to lead effective stakeholder engagement, marketing and relationship management strategies and activities that support its business growth and priorities.

The SSP team delivers property, car pool and library shared services to a range of client department and agencies across the Victorian Government. SSP strives to be a shared service provider of choice, achieving value for the Victorian Public Sector by delivering strategic, client focused services.

SSP's success depends on a team that shares and applies its values of being responsive, efficient, accountable, transparent, collaborative, influential and effective.

As part of the Engagement and Business Development team, the successful candidate will:
• lead SSP's customer engagement, communication and relationship delivery function to support seamless and integrated service delivery consistent with SSP's vision, value proposition and strategic business priorities;
• oversee SSP clients and stakeholder profile and insights to effectively manage client and whole of government priorities, issues and opportunities at all stages of the service delivery lifecycle;
• monitor and analyse service performance data and contribute to effective reporting to ensure proactive, transparent and timely communications about SSP performance and delivery;
• lead development of quality SSP communication and engagement strategies and products at both a corporate and project level that support SSP's reputation as a professional, customer focussed and contemporary shared service provider;
• serve as a key strategic interface and relationship manager for high complexity portfolios, actively engaging stakeholders and proactively promoting SSP services to achieve sustainability and growth targets;
• be accountable for managing and motivating a small expert team and contributing as a member of the SSP senior management team.

For further information, refer to the attached position description.

To discuss this role further, please contact Kerrianne Bradley, Engagement and Business Development Lead on 9651 5377.

Your application should include a professional cover letter and current resume outlining your skills, knowledge and capabilities relating to this opportunity.

Applications close on 8 August 2018.

As an equal opportunity employer, DTF values employee diversity and we're committed to building a more inclusive workforce.

We welcome applicants of any age, gender identity, parental/carer status, ability, religion, or cultural background, including Aboriginal and Torres Strait Islander candidates.

All roles can be worked flexibly. If you'd like to discuss your options or you have a reasonable adjustment request, please contact the recruiting manager or our People and Culture team.

You can apply by selecting the ‘Apply Now' button.

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