Automotive Inspector
• Temporary role – up to 12 months • Parramatta • Clerk Grade 5/6 As an Automotive Inspector you will be responsible for handling complex...
Summary about this job
Government - State
Company: The Department of Finance, Services and Innovation
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-8620-7997
Fax: +61-7-4520-9851
E-mail: n\a
Site: n\a
Detail information about job Automotive Inspector. Terms and conditions vacancy
- Temporary Role - up to 12 months
- Parramatta Location
- Clerk Grade 5/6 - Salary up to $102,002
• Temporary role – up to 12 months
• Parramatta
• Clerk Grade 5/6
As an Automotive Inspector you will be responsible for handling complex automotive complaints between consumers and the automotive industry. This includes complaints relating to new cars, used cars and mechanical repairs.
You will use your extensive automotive experience and practical knowledge to engage with consumers and traders to assist in complaint resolution, carry out technical inspections, and provide reports and submissions.
Your analytical and problem solving skills will be invaluable as you work with businesses and traders to ensure that NSW Fair Trading safeguards consumer rights. You will monitor industry practices and identify market place trends; and help develop strategies to address such trends. You will also be involved in conducting trader education visits and community education.
To be successful in this position you will have at least 10 years’ experience in the automotive industry and have the ability to develop a detailed knowledge of the laws governing the automotive industry.
You will have the ability to do on-site mediation in relation to automotive complaints and undertake vehicle inspections. You will have strong written communication skills to prepare correspondence, reports and submissions and the ability to work independently and manage and prioritise cases in a high volume environment.
As you will be dealing with a variety of customers, traders and staff, you must have strong conflict resolution and customer expectation management skills, along with sound judgement and the ability to communicate effectively at all levels.
This role requires you to hold relevant automotive trade qualifications, including a current tradesperson certificate, as well as a current drivers licence and willingness to travel
Learn more Please review the Position Description For enquiries regarding this position, please contact Craig Rorie on 02 4220 5467.
Closing date: 1 August 2018 [11:59PM]. Your application should include a two page cover letter, and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role. Applicants invited for interview will be required to complete additional assessments. There are no selection criteria to be addressed.
Salary Grade 5/6 maximum salary package up to $102,002 Package includes salary [$83,403-$92,025] and employer’s contribution to superannuation, commensurate with skills and experience.
Job Status Temporary role under the Government Sector Employment Act 2013.
Apply now at I workfor NSW. Should you encounter any technical problems, please contact Jobs.NSW helpdesk 1800 562 679.
Job Reference 00006C2C
The Department of Finance, Services and Innovation (DFSI) is an EEO employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability. At DFSI, we endeavour to make roles flexible. While this role is advertised as full time, we will consider requests to undertake the work flexibly.
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