Senior Manager – Governance and Customer Service

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This role is responsible for the effective leadership and management of the Governance and Customer Service portfolio.

Summary about this job

Government - Local

Company: Wollongong City Council

Location: Wollongong, Illawarra & South Coast

Work type: Full Time

Salary: n\a

Phone: +61-8-4269-6283

Fax: +61-8-9134-4305

E-mail: n\a

Site:

Detail information about job Senior Manager – Governance and Customer Service. Terms and conditions vacancy

  • Attractive remuneration package
  • Key leadership role
  • Contribute to creating an extraordinary Wollongong for our community

Recruitment No 18101

  • Attractive remuneration package
  • Key leadership role
  • Contribute to creating an extraordinary Wollongong for our community

About Wollongong
Wollongong is a vibrant, diverse city, situated on one of Australia’s most picturesque coastlines. Regarded as Australia’s ‘most liveable’ regional city, Wollongong offers a relaxed, coastal lifestyle with all the benefits of a major city.

Wollongong City Council is entering an exciting period of transformation and growth. With a renewed focus on creating an extraordinary Wollongong, we are committed to delivering exceptional outcomes to our community. We are seeking a Manager Governance and Customer Service to collaboratively contribute to our strong and growing leadership team.

We value and embrace diversity of thought, background, experience and ideologies. If this sounds like an opportunity that you would like to explore, we encourage you to apply.

For further information about Wollongong City Council please visit our website.

The Position
This role is responsible for the effective leadership and management of the Governance and Customer Service portfolio. Ensuring the consistent delivery of strategic initiatives, this role drives quality governance practices and customer service for the organisation and our community.

Some of your initial focus areas will include:

  • Leading legal, risk management and governance frameworks.
  • Providing high quality corporate support services.
  • Improving the customer experience in their interactions with the organisation.
  • Providing the services of Council’s designated Public Officer for the organisation. 

Your success in this role will be demonstrated through your ability to lead strategically and achieve high quality outcomes and results for the organisation. You will have strong communication, interpersonal, influencing and negotiation skills with an ability to engage across all levels of the business.


How to Apply
Click Apply Now! And submit your resume and responses to the Essential Requirements.

For further information regarding this position please contact Renee Campbell, Director Corporate Services, on 02 4227 7331 or 0417 683 371.

For assistance in submitting the application please contact the Recruitment Team on 02 4227 7065.

Applications close at 12 midday on Monday 23 July 2018.


 

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