Executive Assistant
The Executive Assistant provides comprehensive executive secretarial and administrative support to the Commissioner...
Summary about this job
Government - State
Company: Health Care Complaints Commission
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-9022-7951
Fax: +61-7-6548-2536
E-mail: n\a
Site: n\a
Detail information about job Executive Assistant. Terms and conditions vacancy
Health Care Complaints Commission
Clerk Grade 5/6 – Ongoing Full Time
Salary: Package includes salary ($83,403.00- $92,026.00), plus employer's contribution to superannuation and annual leave loading.
ABOUT THE HCCC
The Health Care Complaints Commission (HCCC) is an independent statutory body set up under the Health Care Complaints Act 1993. The Commission has a unique role and plays a central part in dealing with complaints and maintaining the integrity of the NSW health system, with the overarching consideration of protecting the health and safety of individuals and the community.
PRIMARY PURPOSE OF THE ROLE
The Executive Assistant provides comprehensive executive secretarial and administrative support to the Commissioner, within a busy, high volume environment.
Key ACCOUNTABILITIES
• Deliver a comprehensive range of administrative and support services, including correspondence drafting and management, diary management, records management, travel planning and management, meeting support to the Commissioner, and key committees and administrative support to the Executive Unit.
• Provide the first point of contact to the Commissioner, which will involve receiving and prioritising telephone and written contact from external stakeholders, which may include Ministers, Ministerial Staff, Parliamentary members, Commissioners from other jurisdictions and members of Professional Councils, as well as parties to complaints.
• Prioritise internal and external requests and initiate action to assist in responding to requests in a timely way. This would include researching and collating relevant background information to the Commissioner to assist with informed decision making and actions.
• Review and manage correspondence for signature by the Commissioner or relevant executive, correcting for quality, and/or seeking additional information or clarification from the author if necessary.
• Edit and manage uploading of website content on the Health Care Complaints Commission website.
• Draft and prepare high quality agendas, minutes, briefing notes and presentations to support the work of the Executive Unit.
• Maintain and update administrative practices, systems and procedures to improve efficiency and service delivery across all Executive Unit functions.
• Managing electronic and hard copy documents in TRIM and other filing systems to ensure secure and organised record management.
• Maintain and update administrative practices, systems and procedures to improve efficiency and service delivery.
HOW TO APPLY
Your online application must include a resume outlining your relevant skills and experience and a cover letter (maximum 1 page), describing your suitability for the role.
You will also be required to respond to the two targeted questions listed below (maximum 1 page each):
1. Please provide an example of when you had competing priorities and all were urgent. Explain how you responded to this, what action you took and the outcome.
2. Provide an example of a time where you successfully resolved a difficult request from a manager. What was your approach and what did you learn from the experience?
The selection process will include a comparative assessment to assist in determining your suitability for the role. This will include a behavioural based interview, a work sample assessment and online cognitive ability testing.
A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 12 months.
For further information regarding this role, please download Role Description.
The successful applicant will be required to complete a Background Verification Check.
Contact: Huyen Whitten-Amadon - 02 9219 7455
Closing Date: Thursday, 2 August 2018
ADDITIONAL INFORMATION
For more information about Employment at HCCC please follow this link: www.hccc.nsw.gov.au/About-us/Employment