Digital Information Management Officer

Summary about this job

Detail information about job Digital Information Management Officer. Terms and conditions vacancy

• Deliver Digital Information Management in a Shared Services environment
• Small dynamic and innovative team
• Leading cultural institution

The Digital Information Management Officer will promote and achieve best practice electronic records and information management to support the work of the Museum. The position will manage day-to-day recordkeeping activities, while assisting with the development of Museum business processes and systems that support electronic recordkeeping requirements.

An understanding of Records Management principles is important, as is a desire to improve business processes with technology and business process analysis. The Information Management team is a small and dynamic team that multi-tasks, undertakes challenging and diverse work and operates in a supportive and friendly environment. 

The Digital Information Management Officer has a range of responsibilities that include, but are not limited to the following: 

• Managing a small team that coordinates paper records services.
• Contributing to information policy development in accordance with legislative requirements.
• Administration of Content Manager 9, the Cultural and Corporate Shared Services Centre (CCSSC) electronic document and records management system (EDRMS).
• Manage the records email and help desk to deliver level 1 to 3 digital record services.
• Support the Information Management team with paper record management.
• Managing small projects under the supervision of the Strategy and Engagement Manager.
• Support and contribute to CCSSC record migration projects.
• Providing one-on-one and group training on digital records management as required.
• Developing strong working relationships with people at all levels across the Museum, with other APS agencies and external organisations to ensure effective information management.

What will the successful candidate bring to the role?

The successful candidate will bring the following skills and experience to the role. 

1. Experience administering Content Manager 9 (CM9), or a similar EDRMS.
2. A demonstrated understanding of records management processes and procedures in accordance with legislative requirements.
3. Experience working with clients to understand, analyse and document their business processes.
4. Proven ability to work effectively with minimal supervision with particular emphasis on the management of competing priorities and multi-tasking.
5. Sound communication, negotiation and presentation skills, with strong conflict resolution skills and an ability to build effective relationships.
6. Well-developed written skills, specifically relating to the preparation and maintenance of user, technical and project management documentation.

Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The Museum is an equal employment opportunity workplace.

For further information or to apply, visit www.nma.gov.au/about_us/employment