"Japanese-speaking" Technical Support - Mechanical Engineering
Provides remote technical support to Japanese customers. Engineer background, native or near-native level of Japanese & B2B experience are required.
Summary about this job
Mechanical Engineering
Company: THE CAREER MEISTER
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-5405-7481
Fax: +61-3-1929-9853
E-mail: n\a
Site: n\a
Detail information about job "Japanese-speaking" Technical Support - Mechanical Engineering. Terms and conditions vacancy
ABOUT OUR CLIENT
Our client is a Manufacturer/Service Provider who employs over 1,300 people and have operations worldwide. They lead the way in helping customers achieve their goals by offering comprehensive industrial solutions that create significant economic value. Locally-owned and globally-headquartered in USA, they deliver innovative, premium technology within a direct business model.
ABOUT THE ROLE
We are currently looking for a Japanese-speaking Technical Support Engineer.
As a member of the Technical Support Group, you will provide first-line, remote technical support both to customers and to the company's customer service and sales departments. You will be able to work in a broad range of industries providing technical support and finding solutions to technically challenging problems. In addition, you may focus on special solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.
RESPONSIBILITIES
- Make industry-specific product recommendations
- Technical evaluations of products' systems
- Remote troubleshooting and resolution
- Create and present technical presentations via webcast or other remote technology
- Analyze conveyor design and make recommendations for improvement
- Provide technical training for other employees
- Research & locate technical data
- Create Bill of Materials for projects
SKILLS & EXPERIENCE
- Super high Fluency in Japanese and English
- College or University (technical) degree. Mechanical Engineering preferred
- 3+ years experience in an industrial sales/support or industrial equipment specification role
- 3+ years experience in working in Japan or Japanese companies
- Strong mechanical aptitude and ability to conceptualise and articulate mechanical concepts
- Strong logical thinking and problem-solving skills
- Strong communication and interpersonal skills
- Computer proficient with MS Office Applications & Auto CAD
- Ability to manage multiple projects/issues at one time
- Service minded, team-player, self-managed mentality with a sense of ownership
HOW TO APPLY
To express your interest please use the APPLY NOW function on the page or for more information contact Career Meister through [email protected].
PLEASE NOTE
If you have been successfully shortlisted we will contact you within due course.
ABOUT CAREER MEISTER
CAREER MEISTER, an independently-owned and operated recruitment specialist, has successfully operated in Melbourne providing clients with professionals since February 2015.
Our experienced recruitment experts provide an exceptional level of service and care for our clients and candidates both in Japanese and English to connect outstanding talent with businesses throughout Victoria, Australia.