Remote Intervention Engineer

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Exciting opportunity exists for a Remote Intervention Engineer with a global elevator organisation.

Summary about this job

Electrical/Electronic Engineering

Company: Private Advertiser

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-5710-8368

Fax: +61-7-5902-8844

E-mail: n\a

Site:

Detail information about job Remote Intervention Engineer. Terms and conditions vacancy

  • Global Company
  • Great Sydney CBD location
  • Fantastic Career Development & Opportunities

Otis Elevator Company is the global leader in the manufacture, installation, service and modernisation of elevators, escalators and moving platforms. We have a rich history in the elevator industry dating back to pioneering innovation of the safety elevator in 1852.

We are currently looking for highly motivated Remote Intervention Engineer to join our Service Field Operations team. The basic function of this role is to use Otis systems to intervene and fix breakdowns remotely; commission new communication installs and supports technically branches, mechanics and Otisline for all remote monitoring issues.

To be successful in this role, you will display the following:

  • Maintains  personal accountability for  Environmental ,Health, Safety, and Quality
  • Forward thinking 
  • Focus on Results
  • Work within a team
  • Ability to build relationships with customers & suppliers
  • Communicate regularly and maintain a healthy working relationship with the State Offices, State Field Engineers and various departments throughout the Otis organisation.

Key duties and role responsibilities:

  • Provide technical support for all installed products and initiates changes as necessary for the continued reduction of breakdowns, in line with specific product responsibilities. 
  • Accepts responsibility of Product Testing, deployment and administration of REM, NMS, EMS, Elite Service and RI.
  • Train and develop Otisline and other Head Office personnel and Branch Field Engineers.
  • Prepares Field Instructions (Australian Technical Articles and Field Education material) for issues in a timely manner.
  • Review and evaluate field problems in coordination with other departments, determines and authorises corrective actions in keeping with Company standards and safety policies.

The desired qualifications / experience for the position are:

  • Electrical Licence desirable
  • Experience in the elevator industry - especially adjusting desirable
  • Extensive experience in the maintenance of elevators desirable
  • Telecommunication experience desirable
  • Excellent technical and communication skills

Otis offers training and development programs that are highly regarded both within the elevator industry and beyond. Otis promotes an Equal Employment Opportunity workplace, and we aim to provide a positive introduction to the lift industry for our employees.

So apply now and elevate your career in the right direction at great location!

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