Service Operations Manager
Rare opportunity for an inspirational operations leader to join an industry leading business and drive operational performance
Summary about this job
Electrical/Electronic Engineering
Company: Ampcontrol Pty Limited
Location: Mackay & Coalfields
Work type: Full Time
Salary: n\a
Phone: +61-2-4920-5176
Fax: +61-7-3808-8752
E-mail: n\a
Site: n\a
Detail information about job Service Operations Manager. Terms and conditions vacancy
- Broad operational responsibility - engineering, workshop and field service
- Play an integral role in Ampcontrol's Queensland leadership team
- Be a key driver for both strategic direction and operational performance
WHAT WE DO
Ampcontrol delivers and services integrated electrical, electronic and control solutions to improve safety and efficiency in mining, renewable, infrastructure and industrial applications. What sets us apart is our ability to engineer unique solutions that deliver on both performance and reliability. To achieve this, we work in partnership with our customers, lending our engineering expertise to their operational challenges. From the most complex electrical infrastructure to the most challenging industrial environments, we engineer solutions which focus on whole of life optimisation.
THE OPPORTUNITY
This is a rare opportunity for an inspirational operations leader to join Ampcontrol and drive the operational performance of our Queensland engineering, workshop and field service activities. The role forms an integral part of the Ampcontrol Queensland leadership team and will have direct focus on safety, people leadership, continuous improvement, production control, planning, and budgeting.
WHAT YOU’LL DO
With safety as a core value, you will ensure the coordination of day-to-day operations and financial responsibility of the Queensland Service division. Key responsibilities include:
- Managing the engineering, workshop and field services process, managers, supervisors and workforce;
- Ensuring all teams are resourced to meet demand and have the skills, qualifications and competencies to achieve the scope of works;
- Ensuring the provision of a safe working environment and safe work practices;
- Tendering, profiling, customer issues, contractor management and compliance with relevant standards; and
- Establishing customer relationships and consolidating and enhancing existing relationships.
As a key driver of the Queensland Service strategic direction, with a focus on continuous improvement, you will ensure that resources, skills and technology are in place to deliver against the business plan to maximise future potential opportunities and emerging markets.
WHAT WE’RE LOOKING FOR
Your proven ability to drive operational excellence across multiple functions will be complemented by the following:
- Safety as a core value;
- An Advanced Diploma or Degree in Engineering (Electrical preferred);
- Experience in the mining and utilities market sectors;
- Leadership experience in technical manufacturing and field service operations;
- Previous budget management experience, with the ability to read and interpret P&L and balance sheets;
- Ability to analyse and identify improvement opportunities and implement solutions.
Our story has been 50 years in the making, with our success built upon the strength of our people and the spirit of innovation. If you believe you meet the criteria for the role and would be interested in being part of our next chapter we would like to hear from you.