Service Manager

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We are looking for a Service Manager to join our service team in Arndell Park, Sydney

Summary about this job

Electrical/Electronic Engineering

Company: Norditech Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-1563-1246

Fax: +61-8-7164-8625

E-mail: n\a

Site:

Detail information about job Service Manager. Terms and conditions vacancy

About Norditech

Norditech is a process and environmental monitoring company that provides innovative monitoring solutions to various sectors including mining, roads and tunnels, process plants and the water industry. Norditech's laboratory and field services are accredited to the international standard ISO 17025/NATA; accreditation number 19660.

Our Management System is certified by SAI Global to ISO 9001:2015 - Quality Management Systems, AS/NZS 4801:2001 – Occupational Health and Safety Management Systems and ISO 14001:2015 – Environmental Management Systems, to assure the quality of our work, the safety of our people and protection of the environment.

The role

We are looking for a Service Manager to join our service team in Arndell Park, Sydney. The duties will include the following:

  • Scheduling and managing service work – preventive and corrective
  • Managing service team
  • Providing on-site support to field service technicians as required
  • Liaising with clients about maintenance requirements
  • Ensuing data is accurately entered and managed within the company’s CRM
  • Providing technical support to customers as required

Local and overseas training will be provided as required.

The successful candidates will be required to perform occasional work outside of business hours and travel interstate.

The ideal candidate should have the following attributes:

  • Diploma or degree in Electrical engineering
  • Minimum 7 years of field service and instrumentation background
  • Project delivery experience including site installation and commissioning
  • Experience in similar position – supervisor or manager
  • Relevant experience with multi-gas analysers (IR, FTIR..), opacity meters, VOC by FID, Oxygen analysers, Continuous emission monitoring systems and ambient monitoring systems.
  • Experience with data acquisition systems and SCADA.
  • Willingness to learn and understand the business and internal processes
  • Ability to self-manage and prioritise workload
  • Excellent communication skills – written and verbal
  • Have excellent organisational skills
  • Current C class driver's license

The offer

  • Full time position
  • Excellent remuneration package
  • Company vehicle, phone and laptop
  • Opportunity to join a dynamic team and work on some key projects in Australia and overseas.

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