Electrical Field Service Representative

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This position services as a company technical representative

Summary about this job

Field Engineering

Company: Caterpillar of Australia

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-8-4820-4966

Fax: +61-8-8960-7202

E-mail: n\a

Site:

Detail information about job Electrical Field Service Representative. Terms and conditions vacancy

  • Be the on site hero, can be based in VIC, QLD, NSW, SA, NT
  • Class A Electrical License required
  • Trained up on our range of turbine products

The successful candidate can be located in VIC, QLD, SA, TAS or NSW. This role requires a lot of travel and the successful candidate must be located 90mins from an airport. 

Position Objective

This position services as a company technical and administrative representative, and deals with customer service assignments including on-site preventative maintenance and inspection service work.

 

Job Duties/Responsibilities may include, but are not limited to:

  • Understand and comply with Solar and customer HSSE policies and procedures. Ensure the work permit system is complied with.
  • Participates by attending general safety and toolbox safety meetings and toolbox safety meetings and completing all required safety training.
  • Ensure customer expectations are met or exceeded.
  • Ensure all maintenance activities are carried out in accordance with company policy, manufacturer's recommendations and good practices.
  • Must have basic knowledge of methods and experience in the maintenance of various equipment associated with primary and utility equipment.
  • Must be able to proactively recognize electrical/mechanical abnormalities and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment.
  • Provide daily reports to the relevant manager on projects or daily work. Keep abreast of pending work and personnel required to complete the projects.
  • Ensure effective communication and reporting to immediate supervision and if applicable, customer representatives.
  • Will utilize sound judgment when analyzing problems. Solve problems with little or no supervision in a timely and cost effective manner. Will be aware of procedures and options for identifying sources of information and technical advice. Will have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and will be capable of reading applicable drawings and technical manuals.
  • Work individually or with assigned FSR’s on the preventive/corrective maintenance.
  • Monitor and assist with maintenance services and installation support to ensure they are carried out in line with Solar Engineering specifications, manufacturing recommendations and in a safe manner in accordance with the HSSE policies and procedures. 
     

Required Qualifications:

  • Class A Electrical License, and a minimum of 4 years industry experience
  • Good mechanical aptitude
  • Good controls/electrical/instrumentation knowledge
  • Strong Customer Focus and Customer Service skills
  • Good Communication skills
  • Computer literate (MS Office experience)
  • Ability to work autonomously or actively participate in a team environment

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