Service Supervisor

Summary about this job

Detail information about job Service Supervisor. Terms and conditions vacancy

• Global Company
• Adelaide Location
• Great Career Development & Opportunities

Otis Elevator Company is the global leader in the manufacture, installation, service and modernisation of elevators, escalators and travelators.

We are currently looking for a highly motivated Service Supervisor to join our Adelaide team.

To be successful in this role, you will display the following:
 

• Leadership in safe work practices and the implementation of EH&S policies.
• Proven ability to organise labour and material.
• Good interpersonal skills that engender respect from the technicians you directly control.
• Good customer relations and relationship building skills.
• Ability to think of alternative solutions to problems.
• High level of attention to detail and the ability to meet deadlines.
• A proven ability to control and manage labour and material.
• Excellent written and verbal communications skills.
• Good computer skills.
• Strong leadership and coaching skills.

We are looking for a highly motivated, well organised and pro-active leader to perform the following role responsibilities.

• Ensuring that all EH&S Policies and Procedures are adhered to and all direct reports receive regular training as directed.
• To ensure all customer maintenance is completed as per their requirements.
• The successful implementation of Otis Maintenance procedures as per company policies and procedures.
• Ensuring that relevant reporting and administrative duties are carried out in accordance with company policies and procedures and to the required standard of performance.
• Identify training opportunities with the service team to maintain their current sill level and upskill where appropriate.
• Maintain efficient organisation of field labour to meet customer and business requirements.
• Effectively forecast and manage cost of material.
• Communicate and resolve equipment breakdowns and issues to improve customer satisfaction.

The desired qualifications / experience for the position are:

• Elevator industry experience would be highly regarded.
• Must be an Australian citizen/permanent resident or have a valid working visa.
• Current Drivers Licence is essential.

Otis offers training and development programs that are highly regarded both within the elevator industry and beyond. Otis promotes an Equal Employment Opportunity workplace, and we aim to provide a positive introduction to the lift industry for our employees.

So apply now and elevate your career in the right direction!