Lead generation - CSR

All vacancies of AustraliaCall Centre & Customer ServiceLead generation - CSR

Warm calling clients, qualifying leads and turning them into your own personal revenue!

Summary about this job

Sales - Outbound

Company: Kelly Services

Location: Sydney

Work type: Full Time

Salary: $50 - $55 p.a.

Phone: +61-2-4012-1887

Fax: +61-7-6952-1605

E-mail: n\a

Site:

Detail information about job Lead generation - CSR. Terms and conditions vacancy

Location: City based.

Hours: Rotating roster Mon to Fri (no weekends)

Salary: 49,000 to 55,000 a year.

The Company

This financial services business has only been around for a few years, but they continue to gain momentum and recognition as they grow. They have recently merged with a Financial giant and the opportunities of development are present. Based in the heart of Sydney CBD, join a fun and high achieving team and work for one of Australia’s fastest growing companies of its kind.

The Role

As part of the sales and customer service team, your responsibilities will include but not be limited to:

  • Prequalifying customers who have made an online enquiry
  • 90% outbound calls - responding to people who have expressed interest
  • Lead generation from calls, directing these towards the relevant person/team
  • Delivery of exceptional customer service
  • Ensuring that all CRM information is entered accurately and efficiently
  • Able to work Call Centre hours 8.30am - 7.00pm (Mon to Fri)

The Successful Candidate

  • Enthusiastic, positive and friendly attitude & team mentality
  • Professional manner and self-motivated.
  • Clear and approachable phone manner
  • Genuine passion for customer service and the desire to ensure they have a great customer experience
  • Confidence in making outbound calls
  • Passionate about achieving targets.

What’s in it for You?

  • Welcoming, friendly, supportive office culture
  • Clear path of development and progression available for top performers.
  • All training provided
  • You are rewarded with commissions for leads generated by you that come to fruition for the business
  • Excellent Martin Place location

If you are an energetic people person who loves customer service and is seeking a role where you can learn, develop and be part of a driven team, we want to hear from you! Apply now with your resume and a cover letter in Word format and tell us how you meet the above criteria. If you need more information about the role call Andrea at Kelly Services on 02 9246 6000 if you have any further questions.

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