Customer Service Consultant
Opportunity to obtain a permanent role working for a market leader in insurance
Summary about this job
Customer Service - Customer Facing
Company: Hays Insurance
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-6664-4091
Fax: +61-8-2231-5540
E-mail: n\a
Site: n\a
Detail information about job Customer Service Consultant. Terms and conditions vacancy
- Full time and part time opportunities
- Flexible hours with an opportunity to work from home
- Sociable work environment
Opportunity to obtain a permanent role working for a market leader in insurance
Your new company
This leading general insurer is a well known company, they are a household name known for their reputation of providing outstanding service to customers and delivering on their customers insurance needs. In addition to having a strong presence in the insurance market, they pride themselves on an inclusive and collaborative work culture.
Your new role
Starting on the 2nd of July we will have positions available for Customer Business Consultants to join a leading insurer with branches across Sydney’s metropolitan area. This is an exciting opportunity to join a flexible staffing team that will see you work from home and in branch as the first point of contact for our customers.
Key Responsibilities
- First point of contact for new and existing customers both over the phone and face to face
- Managing a high volume of enquiries from customers about opening insurance policies for a variety of products, this includes selling insurance products and services
- You will have quality conversations with customers to provide them with the confidence that their backed by insurance
- Work flexibly to meet the needs of the business based on customer demand, in addition to work from home options you will also work in branch
What you'll need to succeed
- A strong customer focus and ability to connect with customers
- You will be proactive and resilient to overcome customer objections to ensure you achieve targets and business outcomes
- Ability to work in a team environment both virtually and in retail branch network
- An acumen for sales and ability to achieve results
- Flexible, Self-sufficient and happy to work flexibly at home or in branch as requested
- To work from home, you will need to have: Home phone line, high speed internet connection and a private home office set up.
What you'll get in return
In addition to a diverse and inclusive culture, some of our benefits include:
$47,670 + 13% superannuation + 10% performance bonus.
50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.