Customer Liaison Officer - Residential Construction

Summary about this job

Detail information about job Customer Liaison Officer - Residential Construction. Terms and conditions vacancy

• Premium high volume builder
• Supportive and energetic team environment
• Excellent remuneration on offer

Our client is a premium high volume builder based in the Western Suburbs and due to continued growth they are looking for an experienced Customer Liaison Officer to join their team. In this role you will play an integral part in liaising with the client from pre-construction through to settlement of their home.
   
Reporting into the Operations Manager, you will work within a team of 3 Client Liaison Officers where you will be responsible for providing end to end customer service across 30 - 40 files.
    
Your responsibilities will include but not be limited to;

Set up and maintain project files from pre-site to settlement
Contract variations
Liaise with estimating and drafting teams
Obtain permit applications and developer approvals
Provide Administrative support to the sales and estimating teams
 Prepare and make sure contracts are approved prior to signing
Attend weekly meetings to ensure workflow are being adhered to
 Prepare site files complete with all current project documentation
Prepare handover packs
 Provide excellent customer service at all times while maintaining a 'sense of urgency'
Ad hoc Administration duties
To be considered for this opportunity you will have;
Experience working in a similar role within residential construction
The ability to work autonomously, towards deadlines
Excellent communication and customer service skills
Strong interpersonal skills with the ability to liaise across the business with ease
Well developed time management and organisational skills
Design & Build specialises in recruitment for the Mining, Construction & Engineering industries on a regional and national basis. Design & Build prides itself on only hiring recruitment specialists, finding the right people for the right jobs and doing the right thing by both jobseekers and employers alike.
   
If you feel your experience matches the person specification please contact Raquel Anderson or send your cv to [email protected]