Banking Customer Service Consultant

All vacancies of AustraliaCall Centre & Customer ServiceBanking Customer Service Consultant

One of the Big Four Banks giving you a fantastic opportunity to gain experience to kick start your career.

Summary about this job

Customer Service - Call Centre

Company: Hays Contact Centres

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-7-3346-7164

Fax: +61-7-5682-7394

E-mail: n\a

Site:

Detail information about job Banking Customer Service Consultant. Terms and conditions vacancy

  • Temporary - Permanent Opportunity
  • North Sydney location start ASAP
  • Supportive lively team $28.11 plus super

One of the Big Four Banks giving you a fantastic opportunity to gain experience to kick start your career.

Your new company
This is your opportunity to gain unique experience working for one of the Leading Big Four Banks and kick start your banking and customer service career in an entry level role. A lively team are currently looking for passionate customer service people to assist customers with their everyday banking needs.

Your new role
This is a highly customer focused position taking inbound calls from consumer customers using the banks systems and processes assisting with everyday inquiries including account queries, transactions and internet accounts. You will receive a high volume of calls, accurately updating contact details and escalate complex issues where necessary.

What you'll need to succeed
The successful candidate will have previous experience working in a customer service based role and have capability to work in a fast paced environment whilst maintaining a busy workload. You will have excellent communication skills, a strong attention to detail, and the ability to create a positive relationship and rapport with your customer.

What you'll get in return
In return, you will receive a great pay rate of $28.11 per hour plus super, plus loadings. This is a stepping stone into the banking industry where you will be given continuous support in gaining new knowledge about the role and you will be given extensive range of ongoing professional training and coaching programs.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email it to [email protected] or call Emily Jones on 0280626150.

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