Customer Service Consultant

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Consultant

The perfect opportunity for a passionate customer service person to join one of Australia's leading employers!

Summary about this job

Customer Service - Call Centre

Company: Coadys Personnel Consultants P/L

Location: Brisbane

Work type: Full Time

Salary: Guide: up to $45K + Super

Phone: +61-2-9970-8359

Fax: +61-7-8133-7149

E-mail: n\a

Site:

Detail information about job Customer Service Consultant. Terms and conditions vacancy

This is a truly superb opportunity for a passionate Customer Service person to join a successful and highly progressive global software firm.  Working as part of a dynamic team, full training will be provided in the specifics of this unique role where you will assist customers with online searching services.  Specifically you will:-
  • Action inbound calls as assigned
  • Support clients with issues relating to online searches and product information
  • Maintain up-to-date knowledge of products and services
  • Communicate with clients and internal teams promptly, clearly and accurately to ensure the highest standards of service
  • Record detailed information for calls requiring further escalation
To be considered for this position you will have a worked in a high volume call centre environment previously (3 months minimum) and be comfortable with working to set KPI's (response time, calls taken/closed etc).  Excellent phone manner along with clear and upbeat verbal communication skills are essential.

Career progression and development is most definitely encouraged by this amazing Company, send your resume to Coadys today for immediate consideration.
Please note only shortlisted candidates will be contacted.

To review more of Coadys current opportunities visit our website:

www.coadys.com.au

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