Customer Service Manager - Goodlife Fountain Gate

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Manager - Goodlife Fountain Gate

LEAD a team who are fun and dedicated...DELIVER exceptional Customer Service...INSPIRE improved Health and Fitness in others every day!

Summary about this job

Management & Support

Company: Goodlife Healthclubs

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-3-4262-6911

Fax: +61-7-3074-5480

E-mail: n\a

Site:

Detail information about job Customer Service Manager - Goodlife Fountain Gate. Terms and conditions vacancy

Goodlife Health Clubs is the largest Australian owned and operated fitness organisation, with over 85 Goodlife clubs and 19 HYPOXI studios nationally and growing. Our organisation aims to educate, motivate and support Australians to get moving and live active. Goodlife is an employer of choice for energetic, motivated and customer service focused people and it's our people that have been integral to our success. 

Goodlife Health Clubs have an opportunity for a Customer Service Manager to lead our Reception team. We are looking for a dedicated individual who shares the same passion for delivering excellence in service that we do. 

The Opportunity

As Customer Service Manager, managing the delivery of exceptional customer service across the club is fundamental to the role. Reporting to the Club General Manager, we are looking for someone who can manage many functions including:

  • Team Leadership
  • Customer Service and Reception
  • Membership Growth and Retention
  • Member Feedback
  • Retail Sales
  • Recruitment and Training
  • Banking, Purchasing and Stocktake

Is this You?

The right candidate will be accomplished in the provision of customer service, ideally within a sales environment. You must be a leader, capable of directing others and managing a budget. We require:

  • Management/Leadership Experience
  • Strong Administration Experience
  • Reception/Customer Service Experience
  • Preference for Fitness Industry Experience
  • Cash Handling Skills
  • Highlt adept commputer skills
  • Current First and CPR Certificates

Salary & Benefits

A competitive salary will be offered to the successful candidate, along with great staff incentives and FREE Gym Membership. Our Training Pathway will assist in shaping your career and you will have access to relevant training to further support your progression. 

How to Apply?

Please submit a resume addressing why you are the person for this role, by applying below. Only successful candidates will be contacted. 

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