Phone Bookings - Mortgage Discharges
Leading National Law firm seeks experienced inbound call centre specialist to join customer focused, professional, fun team taking high volume calls.
Summary about this job
Customer Service - Call Centre
Company: MSA National
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-9709-7762
Fax: +61-7-6842-7851
E-mail: n\a
Site: n\a
Detail information about job Phone Bookings - Mortgage Discharges. Terms and conditions vacancy
- Customer Service Super Star Required
- Dynamic, Innovative Environment | Inbound Calls
- Convenient North Ryde / Macquarie Park Location
2018 is bringing considerable growth and expansion to our business, and we are seeking professional, confident and highly organised people who thrive in deadline driven environments to join us.
About you
To be successful in our fast paced and dynamic environment you will need to be an outstanding communicator with an exceptional phone manner. You will also be able to demonstrate the following skills through your previous work experience;
- Previous inbound call experience
- Outstanding customer service skills with the ability to understand and respect client needs;
- Superior communicator with a positive disposition and a flexible attitude to work tasks;
- Exceptional ability to multitask and work to deadline;
- Intermediate MS office skills, with an acute eye for detail;
- Persistence and tenacity in completing work and reaching goals.
About the role
You will be responsible for inbound calls relating to residential mortgage discharge files across multiple States. Your duties will include;
- Taking settlement bookings via phone
- Communicating with clients, borrowers, solicitors and other lenders
About us
MSA National is a National Law Firm which specialises in Banking and Finance Law.
We have a proud history in representing some of the largest financial institutions in the country.
Most importantly 'We are people helping people' going above and beyond to deliver exceptional customer experiences.
We are looking for an experienced, customer focused individual to join our busy, friendly team.
But here's what you don't know about MSA.
We have fun!!!!
How? By working in an awesome environment with people who are more like family and friends than work colleagues. Weekly fresh juices and fruit salad, an on-site gym and our own in-house masseuse are just a few of the things that drive the amazing energy that surrounds MSA.
Like to know more, visit www.msanational.com.au/careers to understand Our Path to Greatness.
We also have fun and celebrate our successes, click below to watch our Gatsby themed Awards Night/Christmas Party.
General Guidelines
All enquiries will be treated in the strictest confidence. Only shortlisted candidates will be contacted.