Customer Service Manager
Are you a team player that is passionate about Customer Service and have previous experience in the Window Furnishing Industry?
Summary about this job
Management & Support
Company: Kresta Holdings Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-1462-5979
Fax: +61-2-9998-9333
E-mail: n\a
Site: n\a
Detail information about job Customer Service Manager. Terms and conditions vacancy
Kresta Holdings Ltd (KHL) was established over 40 years ago and is Australia's the leading windows covering retailer in Australia and New Zealand. The Group includes iconic brands such as Kresta Blinds, Vista Blinds and Curtain Wonderland.
The opportunity!
We want you to join us and bring your attitude of customer focus, to help us become Australia's most loved and recommended brand!
We currently have a full-time opportunity to join our team as a Customer Service Manager. You will provide high levels of customer engagement and have the ability to build rapport with our customers and are adaptable in your skill set to enable you to fulfill a range of varied duties. You will also be responsible for the supervision and training of the Fitters. Reporting to the Regional Manager, you will be passionate about the latest window furnishing designs within KHL and be able to extend this passion to our customers. Ideally you will have experience engaging with customers in a retail or customer facing environment and have Window Furnishings experience.
Is this you?
• You will do all it takes to put the customer first and be dedicated to solving our customers problems
• You constantly look at ways to improve our customer's first impression and overall experience
• You are flexible in your approach to daily tasks and value your positive contribution to our team environment
• You are patient with customers by being understanding, cooperative and sincere
• You are adaptable and you understand how best to tailor your approach to match the different styles and personalities of your customers and other team members
• You have experiences that will enable you to productively problems solve to the customers and the businesses satisfaction
• You have a valid license and reliable vehicle.
What's in it for you?
We offer you not just a job but a career! At KHL you get the opportunity to have a real career with a large and established organisation. Many of our current employees take all sorts of directions within the company, so whether you are looking to progress within Retail or pursue a role in our corporate offices - the sky is the limit at Kresta Holdings Ltd!
Does this sound like a team and company you would love to be part of? If yes, we would love to hear from you!
What's next? Click below to submit your application. We will be back in touch once applications close.
Only successful candidates will be contacted.
No agencies please.