Customer Care Representative

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Care Representative

Passionate about delivering exceptional service in a fast paced environment? Start your journey with us and see #thebeautyoflife at Luxottica!

Summary about this job

Customer Service - Call Centre

Company: Luxottica Retail Aust Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-2934-6695

Fax: +61-2-9801-8028

E-mail: n\a

Site:

Detail information about job Customer Care Representative. Terms and conditions vacancy

  • Work for a Global Eyewear and Eyecare organisation
  • Career development opportunities
  • Excellent benefits and incentives

At Luxottica we are about seeing, and being seen to stand out. As the global eyewear company with over 7,000 retail stores across 130 countries and a portfolio of eyewear brands that include Ray Ban, Oakley, Prada to name a few, we pride ourselves on standing out for all the right reasons . In Australia and New Zealand we operate the iconic retail and eyecare brands: Sunglass Hut, OPSM and Laubman and Pank.

We believe that the real key to the company's success lies in people's confidence to take on different roles within the company. We encourage and give freedom to our people to design their own career by combining their personal talent with the opportunities for growth our business offers.

Our Customer Care Team is on the lookout for energetic and driven individuals who are passionate about delivering exceptional service in a fast paced environment. You will enjoy being solutions focused, want the best outcome for our customers and enjoy being part of a team!


You will provide outstanding experiences to our Optical and Sports customers by; building rapport and strong relationships with our customers, managing phone and email inquiries, assisting with the processing of orders, reporting on stock and the status of orders, responding to warranty and repair inquiries and maintaining data and solving customer queries.


You are an individual who has prior customer service experience ideally within a retail, call centre or hospitality environment. You will have excellent verbal and written communication skills, strong work ethic team orientation and self-drive, pride yourself on your professionalism and Enjoy working at a fast pace!

Start your journey with us and see #thebeautyoflife through a Luxottica frame! 

Does this sound like you? Apply now!



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