Call Centre Operator

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Seeking an experienced Contact Centre Adviser for a 6 month contract within a large NSW Government Department.

Summary about this job

Customer Service - Call Centre

Company: Charterhouse

Location: Sydney

Work type: Contract/Temp

Salary: $30+ super per hour

Phone: +61-3-2008-8461

Fax: +61-3-1714-6632

E-mail: n\a

Site:

Detail information about job Call Centre Operator. Terms and conditions vacancy

Initial 6 month contract | Parramatta location | $30+ super per hour 

We are currently assisting our client NSW Government to  fill several TEMP call center roles. Fantastic opportunity for a 6 month contract based in Parramatta.

Essential Criteria

  • Delivering high level customer service to SAP Finance users within the department
  • Looking for customer service professionals
  • Must have clear written and verbal communication skills
  • Ability to handle customer inquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties.
  • Identify, refer and assign non-standard and more complex inquiries to a Centre of Expertise for action and resolution.
  • Maintain records of customer inquiries in a customer management system and follow up as required.
  • Assist with queries relating to purchasing and payment enquiries
  • Provide inquiry and referral data to assist in the preparation of reports on the Centre's activities
  • SAP experience preferred
  • MUST be available from 7:30am-6pm

MUST have previous contact centre/call centre experience

- Due to the length of this contract and the fact there will be an extension, only Australian Residents will be considered
 

If you meet the above requirements please click APPLY 

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