Customer Service Specialist

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Specialist

Become part of this award winning company within their internal customer service team

Summary about this job

Customer Service - Call Centre

Company: Embodied Recruitment

Location: Perth

Work type: Full Time

Salary: n\a

Phone: +61-3-7389-8876

Fax: +61-7-1461-9464

E-mail: n\a

Site:

Detail information about job Customer Service Specialist. Terms and conditions vacancy

Become part of this progressive national company and utilise your exceptional customer services skills and your ability to solve queries from customers.
 
This award winning company are seeking the skills of a Customer Service Specialist who has outstanding customer service skills, the ability to keep accurate records and grasp technical concepts relating to various equipment.
 
Reporting to the Customer Service Manager, this role will see you become part of a national team within a company that prides themselves on delivering exceptional outcomes for their clients across all aspects of the business.
 
Duties will include:
  • Source, order, and arrange shipping and bill parts for internal technicians, agents, and external clients
  • Support internal and external parts sales through phone, internet and email
  • Raise service order / jobs
  • Support resellers and upsell parts and equipment
  • Respond quickly to requests and enquiries from clients
  • Enter incoming sales orders and release to relevant warehouse locations
  • Liaise with the Purchasing Team and also directly with the relevant Supplier regarding stock backorders
  • Liaise with Clients regarding Stock Shortages & Backorders at point of order, and advise ETA's as requested by clients.
 
To be successfully in this role you must be a quick learner who has the ability to grasp multiple product lines and enjoy working in a fast paced environment within a company that values their people and offers exceptional career advancement opportunities.

Ongoing training and development will ensure your success.

To apply please send your resume via the links provided.
 
 

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