Appointment Setters - Outbound Call Centre ($80,000 OTE)
Smartalk Business seeks an ambitious, driven and go-getting individual with a desire to work for a company, and a leader, that will invest in YOU!
Summary about this job
Sales - Outbound
Company: Smartalk Business Pty Ltd
Location: Sydney
Work type: Full Time
Salary: Uncapped Commission$80,000 OTE
Phone: +61-2-7285-8409
Fax: +61-3-5186-4574
E-mail: n\a
Site: n\a
Detail information about job Appointment Setters - Outbound Call Centre ($80,000 OTE). Terms and conditions vacancy
- Competitive base salary + uncapped commissions
- Training and Coaching provided to improve results
- Fun and dynamic culture with multiple incentives
About the business and the role
Smartalk is leading & fast growing Telecommunication provider nationwide, focusing & providing solutions for small & cooperate business. Smartalk is a business to business telecommunications provider, focusing on end to end management of a customers Lines, Broadband, Fibre & Telephone System's, also providing a range of other business solutions such as IT, Surveillance, Printers & Software.
Current to date Smartalk has 4 offices within NSW & QLD. Within our fast paced growing environment there is future growth for all employee's with various departments and roles. Smartalk currently is looking or a long-term commitment for a full-time role, 9am to 5pm, however for the right candidate we can negotiate hours if required.
The role will entail administration, lead generation & sales responsibilities. A range of different tasks will be allocated to the candidate with deadlines, which daily & weekly reporting will be required to be provided to the manager on duty. An induction will be completed until the candidate is comfortable with the role. Training will be on going within the role, as there are various aspects of the business the candidate will assist. This will also lead into a career path or a role which is best suited to the employee.
KEY RESPONSIBILITIES:
Administration:
- Typing of correspondence via written/phone dictation, incoming and outgoing emails, etc.
- Answering phone, liaising with clients, sales reps, technicians, and contracting companies.
- Assisting staff with quotes, orders, product information, etc.
- Maintaining existing database
- Provide excellent customer service
- Lead generation of businesses with metro NSW
- Other administrative duties as required
- Process invoices and reconciliation
- Booking appointments with clients
EXPERIENCE REQUIRED:
- Proven experience in an administration role
- High level of data presentation skills
- Outbound calling experience
ATTRIBUTES:
- Highly literate with well-developed communication and interpersonal skills.
- Organised and able to work autonomously while maintaining focus on team objectives.
- Self-starter with attention to detail
- Punctual, reliable, loyal and suitably presented
- Highly numerate and accurate.
- Customer service orientated.
To apply for this position, please send your resume outlining your work history and referees to [email protected]. We will notify you of our decision as soon as practicable.
Job tasks and responsibilities
- Outbound calling to pre-qualify and generate face to face or phone based customer appointments for our team of BDM's
- Achieving daily weekly and Team KPI's.
Skills and experience
- NO EXPERIENCE REQUIRED
- 'Can do, will do' attitude with high levels of motivation and integrity.
Job benefits and perks
- Daily, weekly and Monthly incentives.
- Uncapped commission
- Work outings
- Opportunity for growth