Fraud Officer

Summary about this job

Detail information about job Fraud Officer . Terms and conditions vacancy

• Handling Fraud queries & alerts from Internal and external customers
• Work in one of the Big4 within their Risk & Fraud Operation
• Between 2pm-10pm Monday to Friday based in Kogarah

Handling Fraud queries and alerts from both Internal and external customers for a big4 bank in Kogarah

Your new company
This big4 bank are known for their acclaimed name, their service and delivery and for a highly customer focused approach in everything they do. They are looking for a Fraud Officer to join their Online and Phone Banking Fraud team based in their offices in Kogarah offices.


Your new role

• You'll be handling Fraud queries and alerts from both Internal and external customers in relation to online and phone banking Fraudulent activity
• Whilst accurately delivering information about policies and handling any challenging customer situations with empathy and with customer care at the forefront
• You’ll be working in a fantastic team environment, where culture is a massive focus and where they really want you to feel part of the team.

What you'll need to succeed
We are ideally looking for candidates with relevant background who possesses high attention to detail and demonstrated analytical skills as well as excellent communication


What you'll get in return
Working hours will be 2pm-10pm Monday to Friday based on an hourly rate of $29.52 per hour + Super. This will initially be a 6 month contract but the intention is that this will become long term and very likely could become permanent.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tori Bailey now on 02 8226 9818

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.