Customer Service Agent
*Exciting Permanent Opportunity to join a growing company *Globally recognised Organisation *Technology service provider in the financial industry
Summary about this job
Customer Service - Call Centre
Company: Hudson
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-2464-7191
Fax: +61-7-8118-2319
E-mail: n\a
Site: n\a
Detail information about job Customer Service Agent. Terms and conditions vacancy
- Exciting Permanent Opportunity to join a growing company
- Globally recognised Organisation
- Technology service provider in the financial industry
Customer Service Agent
- Exciting Permanent Opportunity to join a growing company
- Globally recognised Organisation
- Technology service provider in the financial industry
Join a newly created financial services team in the heart of Melbourne CBD. Our client is seeking exceptional customer service agents to join their rapidly growing global business: A market leading provider, servicing major financial institutions in the platform and wealth management sectors across the globe.
bout the Role:
- This position is responsible for providing a high level of service excellence to customers
- Support by identifying customer issues and provide effective solutions, utilising financial, analytical and problem solving skills
- Assist customers including financial advisors, employers and third parties with account and online self-service enquiries
- Process through enquiries and fulfil internal compliance applications
About you:
- You must be RG 146 compliant having worked within the financial service industry
- Customer Service and B2C experience
- You seek to delight customers through your exceptional service and expertise
- An excellent communicator with a mature approach and ability to support all levels of stakeholder engagement
- You possess the drive and willingness to embrace change within a growing environment
- You have strong analytical skills and attention to detail
- Ability to remain calm under pressure and prioritize competing deadlines
- Superannuation, WRAP/ IDPS and investments operational knowledge desirable
The Benefits
You will be part of a highly successful, growing global business. With learning and development opportunities and career advancement based on individual contribution and business impact. Significant financial rewards provided to high performing individuals, with global career opportunities for top employees within offices in the UK, Czech Republic, Australia, New Zealand and Asia.
To Apply:
To submit your application, please apply as soon as possible using the appropriate link below. Alternatively, for a confidential discussion, please contact: James on 03 9623 6634 or email [email protected] or Kelly on 03 9623 6652 or email [email protected]
Due to the nature of this role, only candidates with unrestricted working rights will be contacted.