Temporary Customer Service & Support Officer | Immediate Start!
Seeking a stand out Customer Service & Support Officer to work for a fantastic company based in Rozelle, close to public transport & great pay!
Summary about this job
Customer Service - Customer Facing
Company: Wow Recruitment
Location: Sydney
Work type: Contract/Temp
Salary: $25.26 per hour + Super
Phone: +61-7-5599-3586
Fax: +61-3-5883-2871
E-mail: n\a
Site: n\a
Detail information about job Temporary Customer Service & Support Officer | Immediate Start!. Terms and conditions vacancy
- Seeking an enthusiastic & energetic Customer Service and Support Officer!
- Work with a family orientated & fun team environment!
- Full time Temporary opportunity for 8 weeks, Monday - Friday!
Wow Recruitment are looking for a temporary Inbound Customer Service and Support Officer to join our clients fast growing company close to public transport in Rozelle.
You will be the central point of contact for customers, both in the showroom and over the phone for their gas fireplace and heater showroom and service centre.
This is a temporary opportunity for 8 weeks - An immediate start is available for the right candidate.
Your Responsibilities will include;
- High volume inbound customer service calls, face to face enquiries and email enquiries
- Greet and check in customers for workshop services
- Scheduling bookings over the phone and using an online booking system
- Ability to undertake multiple tasks whilst actively listening to assist resolving customers needs
- Proactively demonstrate professional customer service skills in a fast paced environment at all times
- Record customer information on a CRM system
- Inbound Customer Service experience
- High level data entry/ keyboard skills
- Previous experience using ServiceM8 or a similar scheduling software
- Strong customer service and communications (verbal and written)
- Previous contact centre experience is an advantage
The working hours for this role are Monday to Friday, 9am - 5pm.
This is a fantastic opportunity for the right candidate with a great working environment, located in Rozelle.
If this sounds like you, please contact Emily by applying today!