Customer Service/ Sales Administration
Looking for a Professional and Experienced Customer Service Representative/ Sales Administrator to join a high end company in Richmond.
Summary about this job
Management & Support
Company: Australian Personnel Solutions
Location: Melbourne
Work type: Full Time
Salary: $55,000 - $64,999
Phone: +61-2-6185-8129
Fax: +61-7-9011-8893
E-mail: n\a
Site: n\a
Detail information about job Customer Service/ Sales Administration. Terms and conditions vacancy
Experience in any type of FLOORING will be highly valued in this role.
APS have partnered with one of Melbourne's leading Luxury tile suppliers to assist them in finding a Customer Service representative and Sale Administrator to support their Commercial division and sales consultants.
The role will be full time hours of 9.00am - 5.30pm Monday to Friday.
Salary $55K-$65K + Super depending on experience.
Any experience in a company supplying or selling flooring of any sort will be highly regarded.
This is currently a Permanent Opportunity and this company has some very real career opportunity to those who show the right attitude and values.
Ideally for this position you will have previous experience in the flooring industry, have a good understanding of high end client management, have refined customer service skills, take enormous pride in your work and appearance at work and be a positive and welcoming personality that will find happiness in their day to day work.
Other skills such as experience in SAP business one would be highly regarded, Interior designers with Sale skills please apply
Reporting to the Commercial Manager, key responsibilities of this role include:
- Answering inbound calls/ making outbound calls
- Gain knowledge of all current and new product lines
- Raising quotations and invoices;
- Administrative functions including accounts payable/receivable;
- Take part and assist in negotiation of orders;
- Process orders by determining best method of sourcing goods (from stock, forward order/indent, reserve, etc.);
- Entering orders in SAP;
- Provide purchase order requests to shipping for indent/import items;
- Manage dispatching of orders;
- Assist with any duties as may be required and directed from time to time;
- Generating reports for sales and performance analysis;
- Developing administrative systems and processes to improve the overall operation of the company;
- Provide general support to the sales team
Requirements:
- Solid experience within a customer service role;
- Impeccable phone mannerism;
- Excellent organisational skills
- Motivation and enthusiasm
- Ability to work independently and as part of a team
- Highly developed sense of integrity and commitment to customer satisfaction
- Time management
- Be empathic towards team members;
- Excellent attention to detail and presentation;
- Strong time-management and organisational skills;
- Excellent work ethic;
- Strong proficiency in Excel and other common MS Office programs
- SAP experience desirable but not essential
Notes:
Only shortlisted candidates will be contacted.
Interview will be conducted at Yarraville or South Melbourne Branches.
If you think that you have the right attitude and experience for this fantastic opportunity please apply now.