Personal Finance Operator (Heidelberg)

All vacancies of AustraliaCall Centre & Customer ServicePersonal Finance Operator (Heidelberg)

Manage in store loan applications, build rapport with customers, collaborate with a great team and drive business to deliver great results!

Summary about this job

Customer Service - Customer Facing

Company: Cash Converters Pty Ltd

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-2-6856-1081

Fax: +61-8-1550-3073

E-mail: n\a

Site:

Detail information about job Personal Finance Operator (Heidelberg). Terms and conditions vacancy

  • Join a fun, energetic, high performing team!
  • Diverse, challenging and interesting business
  • Ongoing training and development opportunities

So who are we?

Cash Converters is a global Company that specialises in second hand goods. We not only have stores located in Australia, but in 22 countries across the globe. We pride ourselves on helping people get on with their lives and offer a variety of products to do so.

Why Personal Finance?

Because working in personal finance is stimulating! With four great products that you will be trained in, you will have the opportunity to make your area your own, you will explore the needs of customers and help determine the most suitable financial product, while delivering an outstanding customer experience – so, what are you waiting for?

What your typical day would include:

  • Provide outstanding customer service, both face to face and over the phone
  • Provide information to customers on our loan products, ensuring all information is understood
  • Complete loan applications with customers in your booth
  • Follow up on outstanding payments
  • Work with the store to drive up new business
  • Use initiative to think outside the square and boost business
  • Adhere to all policies, procedures and responsible lending guidelines

What do you need?

  • Exceptional customer service experience
  • A professional and personable manner
  • Strong attention to detail
  • An energetic and self-motivated approach
  • The ability to talk to people of all walks of life and make them feel comfortable
  • The desire to success and smash targets
  • A financial / administrative background (advantageous)

Our Culture

You will be joining a friendly, close-knit team in an innovative and growing business. Our teams are professional, collaborative, respectful and most of all, enthusiastic in helping our customers and nurturing those relationships. Cash Converters provides training to all of our new team members and we are committed to the ongoing development of our teams to ensure they are best equipped to do their job

Please include a brief paragraph in your Cover Letter as to why you'd be the best Personal Finance Operator 

Click APPLY to submit your application today.

All successful candidates will be required to provide a Police Clearance.

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