Customer Service Consultant

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Consultant

You will be responsible for the efficient creation & completion of client & adviser requests & the maintenance of existing life insurance policies.

Summary about this job

Management & Support

Company: Zurich Financial Services Australia

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-2889-2348

Fax: +61-3-4803-1593

E-mail: n\a

Site:

Detail information about job Customer Service Consultant. Terms and conditions vacancy

  • Join a global brand during an exciting period of growth
  • Fantastic entry level role
  • On the job training and development
Looking for an exciting career? Thinking about insurance? Perhaps you should. As the world gets faster and more complex, managing risk is one of the biggest challenges we face.
 
As a Customer Service Consultant in our Life Insurance & Investments Division you’ll be responsible for the efficient creation and completion of client and adviser requests. You’ll also be responsible for the maintenance of existing life insurance policies.
 
The tasks you’d tackle would include indexing / data entry of newly received requests, managing written and telephone enquiries regarding existing policies and following up outstanding documentation. As you build on your existing administrative and customer service skills, we’ll provide you with excellent training to support you in learning about Zurich’s Life Risk products, processes and policies. As you learn and grow in the role you’ll have autonomy to organise and action your own daily workload. 
 
As a highly organised person with a proven track record of providing an exceptionally high quality of service and support, you’ll enjoy being a part of a professional and supportive Operations team. You’ll be able to utilise your fantastic written and verbal communication skills as well as use your detailed and proactive approach to problem solving.
 
As you make an impact across the business, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts.  In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.
 
So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. Apply today!

 

 

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