Customer Service / Administration Officer
Excellent opportunity with Australia's largest privately owned food service company. Competitive remuneration & great company benefits.
Summary about this job
Sales - Outbound
Company: PFD Food Services Pty Ltd
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-8417-6434
Fax: +61-3-9031-7895
E-mail: n\a
Site: n\a
Detail information about job Customer Service / Administration Officer. Terms and conditions vacancy
- Based at Brisbane
- Full time position
We are PFD Food Services, Australia's largest privately owned food service company (www.pfdfoods.com.au). Established in 1943, PFD now has almost 70 branches in metropolitan and regional areas around Australia. We have a broad range of customers such as local restaurants, cafes, hospitals, schools, pubs and clubs!
The Role
The purpose of this role is liaising with internal branches and processing customer orders whilst also demonstrating your great PC skills, phone manner and organisational capabilities.
Key Responsibilities
- Perform various administrative tasks as outlined by job description, including filing/photocopying and banking
- Process customer orders, enquires and following up on any issues
- Maintain customer relationships
- Communicate with various departments to ensure that a high level of customer service and record accuracy is maintained
- Ensure all customer details are updated when necessary
- Data entry
Key Competencies, Skills and Qualifications
- Excellent communication and organisational skills
- Excellent interpersonal skills
- Customer service focus with an excellent phone manner
- Willingness to take on new tasks and be multi-skilled in various roles within the office
- Great computer skills (including Word, Excel)
- Good product knowledge
- Fresh Meat experience preferred but not essential
- Capable of working under pressure in a team environment
- Show initiative and a positive attitude
- Previous Telesales experience preferably in the food service industry
- Minimum 1 year administration experience required
- Proven ability to work unsupervised
What PFD is Offering the Successful Candidate
We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.
Please submit your application (cover letter and resume) via the apply now link below
As part of our recruitment process you will be required to undertake employment checks. These checks may include a medical assessment (including a drug and alcohol test), National Police History Check and Working with Children Check.
Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.
PFD Food Services is an Equal Employment Opportunity employer