Customer Service Advisor
Hays have been partnership with the National Australia Bank since 2013 managing all of their temporary award level recruitment.
Summary about this job
Customer Service - Call Centre
Company: Hays Contact Centres
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-8814-4102
Fax: +61-2-8473-2869
E-mail: n\a
Site: n\a
Detail information about job Customer Service Advisor. Terms and conditions vacancy
- Temporary – Permanent Opportunity
- Rhodes location start ASAP
- Supportive lively team $26.61 plus super + allowances
NAB we are about more than money – we believe great business starts with great people.
Your new company
You will be working for one of the Leading Big Four Banks giving you a fantastic opportunity to gain unique experience to kick start your banking career. A lively supportive team are looking for passionate customer service people.
Your new role
As an inbound customer service representative you will be providing excellent customer service to retail customers. This will involve assisting with everyday banking inquiries including credit card queries, account queries, transactions and internet banking. You will receive a high volume of calls, accurately updating contact details and escalating complex issues where necessary.
What you'll need to succeed
The successful candidate will have experience in a customer service role and understand how to effectively manage a busy workload, having worked in a fast pace environment previously. You will have excellent communication skills, a strong attention to detail, and the ability to cope under pressure. You will ideally have experience working in a call centre, retail or hospitality environment and pride yourself on delivering an exceptional service.
What you'll get in return
This is a temporary to permanent opportunity where you will be working full time on a rotating roster, Monday to Sunday, 7am - 9pm, $26.61 plus super, plus loadings. This role offers a stepping stone into the banking industry where you will have be in a continuous learning environment that will support you through an extensive range of ongoing professional training and coaching programs.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.