Customer Liaison Officer - Residential Construction

Summary about this job

Detail information about job Customer Liaison Officer - Residential Construction. Terms and conditions vacancy

• Premium high volume builder
• Supportive and energetic team environment
• Excellent remuneration on offer

Our client is a premium high volume builder based in the Western Suburbs and due to continued growth they are looking for an experienced Customer Liaison Officer to join their team. In this role you will play an integral part in liaising with the client from pre-construction through to settlement of their home.
   
Reporting into the Operations Manager, you will work within a team of 3 Client Liaison Officers where you will be responsible for providing end to end customer service across 30 - 40 files.
    
Your responsibilities will include but not be limited to;

• Set up and maintain project files from pre-site to settlement
• Contract variations
• Liaise with estimating and drafting teams
• Obtain permit applications and developer approvals
• Provide Administrative support to the sales and estimating teams
• Prepare and make sure contracts are approved prior to signing
• Attend weekly meetings to ensure workflow are being adhered to
• Prepare site files complete with all current project documentation
• Prepare handover packs
• Provide excellent customer service at all times while maintaining a 'sense of urgency'
• Ad hoc Administration duties
•  business with ease
• Well developed time management and organisational skills

   
If you feel your experience matches the person specification please contact Raquel Anderson or click apply.