Call Centre Operator

Summary about this job

Detail information about job Call Centre Operator. Terms and conditions vacancy

Our business is an inbound call centre located in Cheltenham. We provide a range of virtual reception duties for our clients such as message taking, order entry, medical bookings, dispatch and general customer service. We are looking for someone with strong experience in customer service and working in a high-pace environment to assist us in a transition period for our company. This role does not include any sales work. 

Our preferred candidate will have the following skills or qualities:

• Experience in a call centre or customer service related role
• An excellent team-player, with the ability to work autonomously if required
• Competency to learn and operate various softwares
• The ability to multi-task and perform under pressure
• A friendly and professional phone manner
• Experience in client relations and/or business administration (advantageous)

What we can offer you:

• A permanent casual position, with the potential for part or full-time work for the right candidate.
• Flexible working hours: day, afternoon, evening, night and weekend shifts. We are looking for candidates that are flexible with shifts.
• The opportunity to develop skills and knowledge in a wide range of industries and businesses.

University students are encouraged to apply, although this role is open to anyone.

This position is at our Cheltenham office, applicants looking to work remotely (from home) will not be considered at this time. 

To be considered for this role, please submit a cover letter with your application. In your cover letter, please tell us about a time that you had to work cohesively as part of a team in a high-pressure work environment.