Relocation Services Specialist

All vacancies of AustraliaCall Centre & Customer ServiceRelocation Services Specialist

Unique Full or P/T opportunity for professional & experienced individual to work in highly reputable & team based company. Eastern Subs.

Summary about this job

Management & Support

Company: Conquest Personnel P/L

Location: Melbourne

Work type: Full Time

Salary: $60 - $70 p.a. + Super neg

Phone: +61-7-1434-1519

Fax: +61-7-4914-8404

E-mail: n\a

Site:

Detail information about job Relocation Services Specialist. Terms and conditions vacancy

This company has established a trusted reputation for providing an exceptional and caring service to clients across Melbourne Metro area. They are focussed on providing the highest level of customer service through meticulous planning and execution, often through difficult and challenging times for their senior clients. A high level of communication and understanding is key to their success.

They currently have an exciting opportunity for a mature minded and professional Relocations Services Manager to join their busy team.

Key responsibilities will include:

  • Attending to incoming phone calls from current and prospective clients
  • Arranging in-home appraisals
  • Preparation of estimates and proposal documents tailored to meet specific client’s needs
  • Visit client sites in order to support proposals, check on progress and support the moving team
  • Schedule resources and manage all aspects of the client moves
  • Work in close collaboration with internal stakeholders in co-ordinating each project ie. Classic Moves staff, moving/transport teams, moving location etc.
  • Maintain timely and accurate records on database
  • Regular reporting plus attendance and input at company meetings

To be successful:

  • Ideally, you will have similar experience in the relocations sector and project management or the aged care or similar industries working with senior clients
  • Exemplary communication is key in this role, you will be confident, yet empathetic and genuinely want to provide the best in customer service to client
  • This role would suit an individual who can handle numerous and conflicting demands with poise and calm, always focussed on providing the best outcome for the client and the company overall
  • Advanced MS Suite is required with minimum working knowledge of Outlook, Word and worked with a database management system
  • Full or Part time opportunity available.

If you are seeking a role in a true team environment and have a genuine desire to work closely with clients from diverse backgrounds. In this role you must be dedicated to providing the best in customer service this is a wonderful opportunity.

Please send your up to date resume or contact Lisa on 0439 400 866 for further information.

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