Customer Service Officer

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Officer

Day to day interaction with our customer accounts, responding to internal and external queries

Summary about this job

Customer Service - Call Centre

Company: Cleanaway Operations Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-1149-3691

Fax: +61-3-7807-8146

E-mail: n\a

Site:

Detail information about job Customer Service Officer. Terms and conditions vacancy

  • Full time position – Wetherill Park, NSW
  • Great team environment
  • Be valued rewarded and recognised

 

Who we are

Cleanaway is the largest, publicly listed waste management company in Australia. We work with a diverse range of customers from small businesses through to government agencies and large multi-national clients. We believe that all waste is a resource and aim to incorporate recovery, recycling and reuse throughout our operations and those of our clients.

 

Your new role

Reporting to the Administration Manager you will be responsible for the day to day interaction with our customer accounts. Your responsibilities will include some of the following:

  • Respond to internal and external customer queries
  • Daily data entry and processing, time sheets, purchase orders and invoicing etc.
  • Filing and archiving documentation associated with records
  • Manage customer complaints to resolution, following set procedures

 

Your skills and experience

The ideal candidate will have previous experience working with a diverse range of stakeholders in a customer service team or office environment. You will possess a demonstrated commitment to customer service and excellent telephone etiquette with the ability to remain calm under pressure. You will also require the following skills and experience:

  • Previous experience in data entry
  • Highly organised 
  • Excellent communication and time management skills
  • Intermediate skills in MD office suite is required
  • Previous experience using VoIP & CRM tools e.g. Sales Force would be highly regarded

 

Benefits

  • Great team environment
  • High performing business – ASX 100 listed
  • Training and development opportunities
  • Supportive leadership team
  • Opportunity for career progression
  • Great staff benefits – discounts on private health care

 

How to apply

Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.

If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking Apply.

https://www.cleanaway.com.au/

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