Customer Service Representative
Immediate start for Erskine Park location with leading technology firm - full time & permanent - $52.5k+ Super
Summary about this job
Customer Service - Call Centre
Company: Hays Contact Centres
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-4526-8651
Fax: +61-8-1158-3634
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Full time, permanent opportunity
- Free, onsite parking
- Work for a reputable leader in their market!
Immediate start for Erskine Park location with leading technology firm - full time & permanent - $52.5k+ Super
Your new company
Established in Australia, this company pride themselves on providing some of Australia’s and New Zealand’s favourite electronic goods. This exciting opportunity will see you supporting some of the markets leading brands across a high-quality and diverse product range available throughout the entire ANZ region. Due to its commitment to impeccable customer service, they are looking to take on an enthusiastic Customer Service Representative to join their first-class team in a permanent capacity.
Your new role
Your new role will see you working in a fast-paced and high volume contact centre, supporting a range of consumers from global retailers to everyday customers. The diverse nature of inquiries makes for an exciting opportunity for those looking for an invigorating role within customer service. Working on a Monday-Friday rotating roster and with shifts between the hours of 8AM-6PM. The role will involve inbound calls, identifying consumer issues and troubleshooting where possible.
What you'll need to succeed
- A strong customer service background with proven contact centre experience (high volume)
- Exceptionally high communication skills and high attention to detail.
- A passion for helping others and providing the best quality customer service.
- The confidence to handle complaints and unhappy customers with empathy.
- Technical exposure and the ability to understand electronic goods terminology.
What you'll get in return
- A valued position within an organisation that offers a broad range of career opportunities
- Full-time, Monday to Friday
- Annual salary of $52.5k+ Super
- An office based in Erskine Park with free parking on-site as no transport links.
- A culture that believes in supporting and challenging its staff.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.