CUSTOMER SERVICE/Sales Admin
Needing an exceptional customer service officer with a bit of personality! Family owned business, great team, base salary + potential rewards!
Summary about this job
Sales - Inbound
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: $45k-$50k + super
Phone: +61-7-1342-4738
Fax: +61-8-9444-3421
E-mail: n\a
Site: n\a
Detail information about job CUSTOMER SERVICE/Sales Admin. Terms and conditions vacancy
- Full training on high end products within design/renovation industry
- Don’t travel into the city – Braeside location!
- Long term, stable opportunity with future career growth
This is a role where providing high quality customer service is the focus. You will be the first point of contact for customers and will be responsible for providing detailed product information, resolving issues, processing orders and building long-lasting relationships.
OUTLINE OF DUTIES:
- Answering inbound calls – (the phones are VERY busy)
- Receiving, confirming and processing orders
- Following up and tracking back orders
- Problem solving: handling complaints/resolving issues
- Liaising with warehouse/delivery team to ensure orders are getting out to schedule
- Maintaining customer information
- General administrative tasks
OUR IDEAL CANDIDATE:
We are looking for someone with superior attention to detail, confident in communicating across a diverse range of customers, and are a strong team player. You will be highly organised, able to multitask, and work well under pressure and deadlines.
Previous experience working in a busy inbound customer service or internal sales position is essential.
IN RETURN:
- Support of a friendly team and boss who WANTS you to SUCCEED
- Training on products
- Onsite parking
- Potential to earn more $$
Interviews will be held ASAP, so please forward your updated resume today!