Part-Time Switchboard Operator

Summary about this job

Detail information about job Part-Time Switchboard Operator. Terms and conditions vacancy

Fujitsu is currently seeking an experienced Switchboard Operator to join an established team, responsible for the provision of switchboard services to a large geographically dispersed Federal Government Department.

This is a permanent, part-time position working 3 shifts a week. Tuesday, Wednesday & Friday 8:30am to 4:30pm.

The successful candidate will need to be flexible and be able to backfill team member shifts when required, on a 24 x 7 roster (due to circumstances such as annual leave etc).
 
In this role you will responsible for the first point of contact via phone, where strong communication skills and professionalism will be key to your success.
 
WHAT'S ON OFFER?
 
To be successful in this role you will be required to:

• Receive and transfer calls as per switchboard procedure;
• Receive service requests;
• Routing of requests to appropriate business unit;
• Be willing and available to take on additional shifts

 
WHAT DO WE WANT FROM YOU?

• Experience in performing a similar role;
• Ability to obtain and record information accurately;
• Experience in working within 24/7 environments;

 
The successful candidate is required to work on a client site.
 
NOTE: Due to Security requirements candidates MUST be Australian Citizens and hold an active Baseline Federal Government Security clearance or have the ability to obtain one.
 
Location
 
Richmond Sydney, NSW