Customer Service

Summary about this job

Detail information about job Customer Service. Terms and conditions vacancy

At Interactive, we're different! The Service we provide our customers is our silver bullet, it's our point of difference in the market place and it is written into the DNA of our people. Our management team is already incredibility passionate about the customer experience and understands the value of our relationships both internally and externally.  

But it's not just about being like everybody else! We are looking for someone who is passionate about their customers and will make sure the customer experience is always at a high level. You'll love translating challenges into solutions and gets what it means to be "uniquely Interactive". 

You've got to be great! Your position will be to act as the first point of contact for our customers by providing support and ensuring calls are escalated to the relevant parties.  A passion for IT and proven exceptional customer service is essential. You will be required to work a 24/7 rotating roster, which includes day and night shifts.    
There is a huge career opportunity for the right individual to progress into a career within our IT business role and key in achieving this will be your excellent relationship building skills and passion about the customer experience. You've got to make a difference to our Desk and customers! 

To be successful in this position you will have:

• A positive and proactive attitude;
• Great customer service skills;
• Passion for the IT Industry;
• Available for day and night shifts on a rotating roster;
• Good technical aptitude and attention to detail.

This is a key role within our St Leonards office and requires a professional with a strong customer philosophy wanting to make a real difference in the systems availability space. 

You will be happy to work night shifts on a rotating roster. 

Sounds like you? Then don't delay, apply following the link below.