INBOUND CUSTOMER SERVICE OFFICER

All vacancies of AustraliaCall Centre & Customer ServiceINBOUND CUSTOMER SERVICE OFFICER

Excellent opportunity to secure some ongoing temp work. Great team. Customer service and order processing. APPLY NOW

Summary about this job

Customer Service - Call Centre

Company: iPlace Recruitment Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-2580-5260

Fax: +61-3-1721-6004

E-mail: n\a

Site:

Detail information about job INBOUND CUSTOMER SERVICE OFFICER. Terms and conditions vacancy

  • INBOUND CALLS / GREAT CUSTOMER BASE
  • CHATSWOOD LOCATION
  • RIGHT NEAR THE STATION
  • INBOUND CALLS / GREAT CUSTOMER BASE
  • CHATSWOOD LOCATION
  • RIGHT NEAR THE STATION

 

Located in Chatswood is an excellent opportunity for an experienced Customer Service Officer.

 

THE ROLE:

Reporting to the Customer Service Manager, some of your key accountabilities will include:

  • Taking inbound calls from customers in regard to orders and various queries relating to the product
  • Updating customer information, adding notes after each call
  • Liaising with various internal and external departments relating to day to day enquiries
  • Resolving product or service problems by clarifying the complaint – determine the cause, find the best solution to resolve the issue

 

HE CANDIDATE:

To secure this role the ideal candidate will have:

  • Previous experience within a similar role - you love chatting to people especially when the customer base call on a regular basis
  • Fantastic communication skills
  • Strong admin skills – you will be processing orders and ensuring all relevant information is up to date in the database so it’s essential you have high levels of attention to detail & accuracy

This is an excellent opportunity for someone looking to secure ASAP work and settle into a really nice role within a great team.

Responds for INBOUND CUSTOMER SERVICE OFFICER on FaceBook

Read all comments for INBOUND CUSTOMER SERVICE OFFICER. Leave a respond INBOUND CUSTOMER SERVICE OFFICER in social networks. INBOUND CUSTOMER SERVICE OFFICER on Facebook, LinkedIn and Google+