INBOUND CUSTOMER SERVICE OFFICER
All vacancies of Australia • Call Centre & Customer Service • INBOUND CUSTOMER SERVICE OFFICER
Excellent opportunity to secure some ongoing temp work. Great team. Customer service and order processing. APPLY NOW
Summary about this job
Customer Service - Call Centre
Company: iPlace Recruitment Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-2580-5260
Fax: +61-3-1721-6004
E-mail: n\a
Site: n\a
Detail information about job INBOUND CUSTOMER SERVICE OFFICER. Terms and conditions vacancy
- INBOUND CALLS / GREAT CUSTOMER BASE
- CHATSWOOD LOCATION
- RIGHT NEAR THE STATION
- INBOUND CALLS / GREAT CUSTOMER BASE
- CHATSWOOD LOCATION
- RIGHT NEAR THE STATION
Located in Chatswood is an excellent opportunity for an experienced Customer Service Officer.
THE ROLE:
Reporting to the Customer Service Manager, some of your key accountabilities will include:
- Taking inbound calls from customers in regard to orders and various queries relating to the product
- Updating customer information, adding notes after each call
- Liaising with various internal and external departments relating to day to day enquiries
- Resolving product or service problems by clarifying the complaint – determine the cause, find the best solution to resolve the issue
HE CANDIDATE:
To secure this role the ideal candidate will have:
- Previous experience within a similar role - you love chatting to people especially when the customer base call on a regular basis
- Fantastic communication skills
- Strong admin skills – you will be processing orders and ensuring all relevant information is up to date in the database so it’s essential you have high levels of attention to detail & accuracy
This is an excellent opportunity for someone looking to secure ASAP work and settle into a really nice role within a great team.
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