Customer Service Officer - Billings | $60,000 + Super
Exciting opportunity to join a growing organisation in a niche market for a motivated customer service officer!
Summary about this job
Management & Support
Company: Byron Thomas Recruitment
Location: Sydney
Work type: Full Time
Salary: $60,000 + Super + Career Progression
Phone: +61-3-9135-9819
Fax: +61-8-1042-9623
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer - Billings | $60,000 + Super . Terms and conditions vacancy
- Corporate Office | Supportive Colleagues | High Performing Team
- Fast Paced Hands On Role | Close to Public Transport | Multi Million Dollar Comp
- Fun & Dynamic Team Environment | Gym Membership | Company Perks
The Company
This is a multi-billion dollar blue-chip corporate with an impressive client portfolio and has long term contractual arrangements with multiple global companies and governments.
The Role
The Customer Service Officer will be sitting alongside with a team of high performers to deliver Customer Service Excellence, and also be responsible but not limited to:
- Opening and maintaining customer accounts by recording related information
- Managing database and document controlling
- Maintaining professional relationships with internal and external stakeholders
- Reviewing documents and contracts relevant to clients billing queries and process
- Resolving clients complaints and provide appropriate solutions or alternative
- Handling high volume of inbound and outbound calls
- Working closely with Manager to ensure excellent customer service is being delivered
- Maintaining and following processes according to company's policies and procedures
- Adhoc tasks as assigned
The Candidate
The successful candidate will have minimum 2 years experience in an office environment/adminstration and also possess the following:
- Recently completed a Degree
- Excellent communication skills, both verbal and written
- Enthusiastic, Ambitious, Hardworking, Determined
- High level of maturity
- Great attention to detail is necessary
- Enjoy being part of a team and achieving great things
Remuneration and Benefits
- Attractive salary of $60,000 + Super
- Exposure to a global organisation
- Great learning and development program
- Friendly and welcoming culture
- Excellent career progression
To apply online please click the 'Apply' button below, attach an updated resume in Word only.