Customer Service Officer - Billings | $60,000 + Super

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Officer - Billings | $60,000 + Super

Exciting opportunity to join a growing organisation in a niche market for a motivated customer service officer!

Summary about this job

Management & Support

Company: Byron Thomas Recruitment

Location: Sydney

Work type: Full Time

Salary: $60,000 + Super + Career Progression

Phone: +61-3-9135-9819

Fax: +61-8-1042-9623

E-mail: n\a

Site:

Detail information about job Customer Service Officer - Billings | $60,000 + Super . Terms and conditions vacancy

  • Corporate Office | Supportive Colleagues | High Performing Team
  • Fast Paced Hands On Role | Close to Public Transport | Multi Million Dollar Comp
  • Fun & Dynamic Team Environment | Gym Membership | Company Perks

The Company

This is a multi-billion dollar blue-chip corporate with an impressive client portfolio and has long term contractual arrangements with multiple global companies and governments.

The Role

The Customer Service Officer will be sitting alongside with a team of high performers to deliver Customer Service Excellence, and also be responsible but not limited to:

  • Opening and maintaining customer accounts by recording related information
  • Managing database and document controlling
  • Maintaining professional relationships with internal and external stakeholders
  • Reviewing documents and contracts relevant to clients billing queries and process
  • Resolving clients complaints and provide appropriate solutions or alternative
  • Handling high volume of inbound and outbound calls
  • Working closely with Manager to ensure excellent customer service is being delivered
  • Maintaining and following processes according to company's policies and procedures
  • Adhoc tasks as assigned

The Candidate
The successful candidate will have minimum 2 years experience in an office environment/adminstration and also possess the following:

  • Recently completed a Degree
  • Excellent communication skills, both verbal and written
  • Enthusiastic, Ambitious, Hardworking, Determined
  • High level of maturity
  • Great attention to detail is necessary
  • Enjoy being part of a team and achieving great things

Remuneration and Benefits

  • Attractive salary of $60,000 + Super
  • Exposure to a global organisation
  • Great learning and development program
  • Friendly and welcoming culture
  • Excellent career progression

To apply online please click the 'Apply' button below, attach an updated resume in Word only.

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