Social Media & Phone Based Customer Service Officer

All vacancies of AustraliaCall Centre & Customer ServiceSocial Media & Phone Based Customer Service Officer

Share in this companies philosophy to make the world cleaner and greener with your social media and phone based customer service role

Summary about this job

Customer Service - Call Centre

Company: Chandler Macleod Group

Location: Sydney

Work type: Full Time

Salary: $60k - $65k p.a. + staff training, massages, an of

Phone: +61-2-7479-6542

Fax: +61-3-1298-9962

E-mail: n\a

Site:

Detail information about job Social Media & Phone Based Customer Service Officer. Terms and conditions vacancy

An innovative company in Pyrmont is scaling up, not only here in Australia but globally across into the UK and US markets. An exciting opportunity has become available for a fulltime Customer Service Officer to join the team.

This new start-up company has been in operation for about 2 years in Australia and currently process over 150,000 orders weekly and they’re growing! The company culture is about having fun and working hard and to make each and every customer interaction genuine and helpful.

Working hours are Monday to Friday on a rotating roster with 8.00am or 9.00am starts and some adhoc weekend Saturday work may be required to help the team.

Working in your upbeat, ecofriendly and genuine team you will participate in the following tasks;

  • Manage pre-sales customer enquiries received mostly through social media like Facebook and Insta
  • Accurate processing of customer orders through internal systems
  • Manage post sale questions and feedback with phone, email and social media interaction
  • Upselling and promotions of products - No KPI’s


We will be seeking a self-motivated and environmental focused team member with experience in areas such as contact centre, social media customer service or transferable customer service skills from the hospitality sector.

If you’re willing to bend over backwards for your customers, want to be a part of a vibrant team culture, want some awesome at work perks AND have an office dog, then look no further.

Show us your top notch communication skills and prepare your resume TODAY and send to Mikhaila at Chandler Macleod. We’re excited to get you started this month!




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