Customer Service Officer | Public Health & Regulatory
Great opportunity in a complex customer consultant role - perfect if you're looking for a clear career path within any health related fields!
Summary about this job
Customer Service - Call Centre
Company: Talent Connect Australia
Location: Sydney
Work type: Full Time
Salary: $57,000 + super
Phone: +61-7-4240-6766
Fax: +61-3-1733-5634
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer | Public Health & Regulatory. Terms and conditions vacancy
We are seeking switched on, intelligent and personable talent to work in a complex phone based support role. Based in the heart of the CBD in great offices, you will be working within a wider customer service team providing professional and accurate support to specialists and government contacts. This is a fast paced role, primarily phone based with email and web enquiries.
This is a genuine temp-perm process with a view to transition successfully into a permanent contract. We are looking for candidates who are experienced in phone or face-to-face customer service with strong communication skills. You need to be able to digest complex information and present it in an easy to understand manner.
There will be ongoing training and development in a role where every day will have challenges (and comedic moments). This is a highly respected role within the organisation with career development opportunity.
Your Day-To-Day:
- Respond to incoming enquiries by phone, email and web
- Provide extensive assistance around various procedures, legislations and regulations, providing status updates on applications, organising documentation etc.
- Work with confidential information and documentation
- Upkeep of the database and CRM, general administration
- Ad-hoc support to management
We are looking to get the ball rolling with interviews quickly with a view to begin immediately.
- This is a temp-permanent process working full time Monday-Friday between 9.00am - 8.00pm in the CBD.
- You must be available to work a full 37.5 hour week and be seeking a permanent role, this position is not suited for talent only wanting short term or temporary work.
- Salary is $25 + super per hour while temping initially and will convert to an annual salary of $55,500 + super
If you feel this is the right opportunity for your career - Apply now!
Talent Connect is a Business Support Recruitment agency. If you are actively seeking work within Sydney CBD and surrounds in anything from Customer Service, Reception or Administration through to EA, PA or Projects, we would love to hear from you!