Customer Service

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service

Exciting, permanent customer service role based in St Leonard's working for 1 of Australia's largest healthcare provider

Summary about this job

Customer Service - Call Centre

Company: Randstad - Business Support

Location: Sydney

Work type: Full Time

Salary: $55k - $65k p.a.

Phone: +61-2-1261-3530

Fax: +61-3-1143-2861

E-mail: n\a

Site:

Detail information about job Customer Service. Terms and conditions vacancy

St Leonards Location

Inbound customer service

$63k salary package

Why not join the top three largest health insurance company in Australia. Become apart of this amazing permanent position for an inbound customer service role.

Within this role you will be supported with strong leadership, on-going training and development, support. Brand new modern and spacious offices just within minutes from the train station and working within a dynamic and high-performing inbound customer service team.

Your new role:

  • Receiving various inbound calls from members and non members.
  • Identify customer needs, using active listening skills and probing questions.
  • Build rapport with their members and help continue their reputation for excellent service.
  • Identifying which products and services best align with the customer cross-sell accordingly

Your skills and experience:

  • Demonstrate strong written and verbal communication skills
  • Demonstrate the ability to understand a range of needs/wants and match them to appropriate solutions-based products & services
  • Demonstrate the maturity to handle complex and often sensitive and emotional scenarios
  • Thrive in a team-based environment
  • Ability to navigate through different systems

Your Benefits:

  • $63k salary package
  • Inbound customer service
  • St Leonards location

If you are interested in this opportunity please click to apply now or contact Ciara O'Connor on [email protected] or 82151036 - **only shortlisted candidates will be contacted**

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Responds for Customer Service on FaceBook

Read all comments for Customer Service. Leave a respond Customer Service in social networks. Customer Service on Facebook, LinkedIn and Google+