Customer Service Officer

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Officer

Highly motivated & passionate individual for dynamic expanding company in Brookvale on the Northern Beaches. Full time position.

Summary about this job

Customer Service - Call Centre

Company: Modern Star Pty Limited

Location: Sydney

Work type: Casual/Vacation

Salary: $45,000 - $49,999

Phone: +61-7-1657-6141

Fax: +61-7-7269-9093

E-mail: n\a

Site:

Detail information about job Customer Service Officer. Terms and conditions vacancy

 

Highly motivated and passionate individual for fun and dynamic company  in Brookvale on the Northern Beaches.New offices with parking, full time position - Salary $44k - $49K Neg + Super - Immediate Start

Modern Star Group is a medium size company specialising in the wholesale and distribution of educational resources and toys.  The company offers opportunities for career growth and development to the right individual. 

ROLE OBJECTIVE

To ensure customer satisfaction by resolving queries, timely answering of phones, accurate entry of orders into system.

SPECIFIC ACCOUNTABILITIES –

  • Timely answering/transfer of all calls
  • Action and follow through enquiries
  • Gather information; advise customers of prices, goods delivery and process times
  • Accurate entry of orders into system
  • Liaison with company representatives' customers enquiries
  • Excellent phone manner
  • Ability to take initiative to provide customer satisfaction

KEY REQUIREMENTS -

  • Excellent phone manner
  • Min 1-2 Yrs customer service exp.
  • Accurate data entry
  • Intermediate I.T skills
  • Initiative
  • Empathy
  • Good organisational skills
  • Team Player

Hours are 10.00am to 6.00pm Mon to Fri.

Salary $44k - $49k neg. plus super

Start Date: Immediate

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