Scheduler / Customer Care Representative Wanted - Multiple Positions!
All vacancies of Australia • Call Centre & Customer Service • Scheduler / Customer Care Representative Wanted - Multiple Positions!
Looking for an opportunity to utilise your skills? Have a passion for dealing with people? Sick of travelling hours too and from work??
Summary about this job
Customer Service - Call Centre
Company: Ignite
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-2670-4955
Fax: +61-7-2717-9873
E-mail: n\a
Site: n\a
Detail information about job Scheduler / Customer Care Representative Wanted - Multiple Positions!. Terms and conditions vacancy
- Immediate Start | Temp to Perm!
- Wetherill Park Area!
- Full time Monday-Friday!
Centrally located close to all arterial roads the position is easily accessible, with secure parking onsite and large open plan office space. The Scheduling position is full time Monday – Friday 10am-6pm (Amazing hours to beat the traffic), the Customer Care position is 8.30am-5pm Monday-Friday!
Given the fast paced nature of the business, experience within Transport and Logistics is highly advantageous, as is knowledge of Sydney Metro and Newcastle Areas.
Your duties will be split between Scheduling and Customer Care which will include:
- Answering inbound calls
- Booking and allocating Drivers run sheets across Sydney Metro and Newcastle
- Follow up of ETA’s
- Updating internal systems
- Processing orders
- Liaising with Drivers, Internal Staff as well as Customers
- Processing and completing internal paperwork
- Responding to email enquiries
- Supporting the Customer Care team with overflow calls on a daily basis
- Ad hoc duties as required
- Proven previous experience within a similar position
- Excellent verbal and written communication skills
- Self-motivated and resilient
- Ability to start Immediately and work a full week 10am-6pm
- Highly organised with impeccable time management
- Strong geographical knowledge of Sydney and Newcastle area
- Ability to work autonomously and within a close team environment
- Knowledge within the Transport and Logistics industry highly desired
- Own vehicle and current NSW Drivers licence a must due to location
If you want to settle into a rewarding position where you feel valued as well as a part of a team that is genuinely passionate about what they do… then this is the position for you! This position is to commence immediately …. APPLY NOW!
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