Workforce Planning Analyst
Would you like to work in a dynamic and challenging environment where you will be supported to reach your potential?
Summary about this job
Other
Company: Adecco
Location: Sydney
Work type: Full Time
Salary: Up to $68k p.a. + super
Phone: +61-3-8208-9557
Fax: +61-2-9797-4856
E-mail: n\a
Site: n\a
Detail information about job Workforce Planning Analyst . Terms and conditions vacancy
- Based in Sydney CBD
- Immediate Start
- 68,000 + Super
Would you like to work in a dynamic and challenging environment where you will be supported to reach your potential?
An exciting opportunity has become available for a Workforce Planning Analyst to join our National Sales Centre (NSC) based in Sydney. One of our most integral roles, the WFP Analyst will lead the direction and strategy of the call centre's performance framework, and fulfil its sales data reporting requirements.
Client Details
Our client is a well known international organisation who is looking for someone to join the team.
Description
Specifically, the WFP analyst will:
- Support an inbound and outbound team in being as efficient as ever through effective scheduling, call volume forecasting, and KPI reporting
- Be the 'go to' person for sales data information, and be an important part of the way sales activities and volume drives are crafted
Profile
The ideal candidate will:
- Have call centre experience
- Be an Excel genius
- Have an unrelenting love for efficiency
- Be able to work independently
- Thrive in a fast-paced environment
- SAP experience preferred but not essential
Job Offer
As part of our dedication to the diversity of our workforce, Our client is committed to being an Equal Opportunity Employer and value diversity at our company.
If the above appeals to you, do not hesitate to apply today
Permanent residents and Citizens to apply.