CUSTOMER SERVICE SUPERVISOR

All vacancies of AustraliaCall Centre & Customer ServiceCUSTOMER SERVICE SUPERVISOR

Lead, coach and mentor a small customer service team to ensure success and be rewarded with working for an employer of choice!

Summary about this job

Management & Support

Company: HOBAN Recruitment

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-8-9509-5313

Fax: +61-8-6986-1379

E-mail: n\a

Site:

Detail information about job CUSTOMER SERVICE SUPERVISOR. Terms and conditions vacancy

About the Company:

Our client is a global leader in manufacturing and distribution of earth moving equipment. This role is based at the National DC located in Tullamarine.

 

Duties:

Leading, coaching and mentoring a small team of customer service representatives, you will take on the following duties:

  • Ensure customer service performance meets and exceeds customers requirements
  • Address and resolve escalated customer queries to meet customer expectations
  • Work closely with the global parts supply chain team, inventory specialists and analysts to deliver performance
  • Attend weekly inventory meetings
  • Manage related reporting
  • Manage internal and external stakeholder relationships

 

Skills and Experience:

  • Degree qualified or possess relevant experience
  • Strong knowledge of Warehousing/Logistics/Distribution
  • Previous Customer Service experience within a leadership role
  • Excellent problem solving skills
  • Strong interpersonal skills
  • Values based

 

Benefits:

  • Permanent role with a global employer
  • Attractive remuneration
  • Close to home in Tullamarine with parking on site
  • Committed, outgoing and fun team!

 

How to Apply:

Click on the "Apply Now" button. For additional questions ONLY, call Kamila at HOBAN on 9325 3200.

 

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