CUSTOMER SERVICE SUPERVISOR
All vacancies of Australia • Call Centre & Customer Service • CUSTOMER SERVICE SUPERVISOR
Lead, coach and mentor a small customer service team to ensure success and be rewarded with working for an employer of choice!
Summary about this job
Management & Support
Company: HOBAN Recruitment
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-9509-5313
Fax: +61-8-6986-1379
E-mail: n\a
Site: n\a
Detail information about job CUSTOMER SERVICE SUPERVISOR. Terms and conditions vacancy
About the Company:
Our client is a global leader in manufacturing and distribution of earth moving equipment. This role is based at the National DC located in Tullamarine.
Duties:
Leading, coaching and mentoring a small team of customer service representatives, you will take on the following duties:
- Ensure customer service performance meets and exceeds customers requirements
- Address and resolve escalated customer queries to meet customer expectations
- Work closely with the global parts supply chain team, inventory specialists and analysts to deliver performance
- Attend weekly inventory meetings
- Manage related reporting
- Manage internal and external stakeholder relationships
Skills and Experience:
- Degree qualified or possess relevant experience
- Strong knowledge of Warehousing/Logistics/Distribution
- Previous Customer Service experience within a leadership role
- Excellent problem solving skills
- Strong interpersonal skills
- Values based
Benefits:
- Permanent role with a global employer
- Attractive remuneration
- Close to home in Tullamarine with parking on site
- Committed, outgoing and fun team!
How to Apply:
Click on the "Apply Now" button. For additional questions ONLY, call Kamila at HOBAN on 9325 3200.
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