Customer Service Representative

All vacancies of AustraliaCall Centre & Customer ServiceCustomer Service Representative

Grow and develop your Customer Service expertise in a fast-paced, innovative environment

Summary about this job

Customer Service - Call Centre

Company: Veritas Recruitment

Location: Melbourne

Work type: Contract/Temp

Salary: $28.00 - $30.00 p.h. + Superannuation

Phone: +61-8-9989-5332

Fax: +61-8-2523-4769

E-mail: n\a

Site:

Detail information about job Customer Service Representative. Terms and conditions vacancy

The Company

Our client is a well-established and dynamic company within the manufacturing sector and pride themselves on leading from the front and developing exciting technical products. Currently navigating through a period of change and growth, they are determined to focus on continuous improvement. As such, we are seeking a motivated and energetic individual to join the Customer Service Team.

The Role

Reporting to the Customer Service Supervisor, your duties will include but not be limited to:

  • Answering inbound calls/emails and attending to enquiries in a friendly and professional manner
  • Processing customer orders/Data Entry into excel and a ERP System
  • Managing the customer experience from receipt of order to delivery of goods.
  • Liaising with production regarding stock availability
  • Visit key customers to build rapport, understand their expectations and deliver improvements to existing service levels.

The Candidate
The ideal individual will possess the following:

  • Customer service experience from a manufacturing/product background
  • Experience processing product related orders
  • Exceptional communication and presentation skills
  • Ability to work effectively in a high-pressure environment
  • SAP System experience highly desirable
  • Highly developed verbal and written communication skills
  • Self-motivated, driven by achieving results and displays exceptional organisational skills

This is an ongoing temporary position located in Sunshine with full time hours Monday - Friday, 8:30am - 5:00pm.

You will be joining a welcoming and professional team in a large, innovative organisation with modern facilities.

To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Brydie Lampitt on 03 9948 9499.

Please visit www.veritasrecruitment.com.au to view more jobs.

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