Customer Service Representative
Grow and develop your Customer Service expertise in a fast-paced, innovative environment
Summary about this job
Customer Service - Call Centre
Company: Veritas Recruitment
Location: Melbourne
Work type: Contract/Temp
Salary: $28.00 - $30.00 p.h. + Superannuation
Phone: +61-8-9989-5332
Fax: +61-8-2523-4769
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
The Company
Our client is a well-established and dynamic company within the manufacturing sector and pride themselves on leading from the front and developing exciting technical products. Currently navigating through a period of change and growth, they are determined to focus on continuous improvement. As such, we are seeking a motivated and energetic individual to join the Customer Service Team.
The Role
Reporting to the Customer Service Supervisor, your duties will include but not be limited to:
- Answering inbound calls/emails and attending to enquiries in a friendly and professional manner
- Processing customer orders/Data Entry into excel and a ERP System
- Managing the customer experience from receipt of order to delivery of goods.
- Liaising with production regarding stock availability
- Visit key customers to build rapport, understand their expectations and deliver improvements to existing service levels.
The Candidate
The ideal individual will possess the following:
- Customer service experience from a manufacturing/product background
- Experience processing product related orders
- Exceptional communication and presentation skills
- Ability to work effectively in a high-pressure environment
- SAP System experience highly desirable
- Highly developed verbal and written communication skills
- Self-motivated, driven by achieving results and displays exceptional organisational skills
This is an ongoing temporary position located in Sunshine with full time hours Monday - Friday, 8:30am - 5:00pm.
You will be joining a welcoming and professional team in a large, innovative organisation with modern facilities.
To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Brydie Lampitt on 03 9948 9499.
Please visit www.veritasrecruitment.com.au to view more jobs.